Flight Centre Air Product Specialist Toronto, ON

Air Product Specialist

At Flight Centre Travel Group (FCTG) our journey began in 1973 with a single double-decker bus. Today weve grown into a global travel powerhouse headquartered in Brisbane Australia with a dynamic presence in 23 countries. As one of the worlds largest travel retailers and corporate travel managers were not just experts we are a passionate family of adventurers. We live and breathe travel united by a mission to create unforgettable experiences and open up the world for those that want to see.

To learn more about Flight Centre please click HERE

About the opportunity

Join a high-impact product team where your expertise in air travel sourcing pricing and supplier partnerships will directly influence our competitive edge. As an Air Product Specialist youll play a pivotal role in shaping compelling market-leading flight offers across multiple channels. Youll collaborate with global and regional teams to deliver innovative product solutions optimize performance and empower consultants with the tools and knowledge they need to succeed. If you thrive in a fast-paced data-driven environment and love building strong supplier relationships this role offers exciting opportunities to make your mark.

Key Responsibilities
Source and identify best-in-market air deals to ensure strong product availability across core campaign and tactical ranges
Partner with Supply/Procurement teams to secure competitive exclusive offers aligned with strategy
Negotiate supplier deals that support campaign and promotional calendars
Build and maintain strong supplier and internal stakeholder relationships
Manage the full lifecycle of product offers from sourcing through execution and retirement
Curate and maintain a library of hot offers tailored to market needs
Ensure product content is accurate compelling and optimized across all platforms
Adapt global offers for regional relevance while maintaining brand consistency
Monitor product performance and provide optimization recommendations
Analyze sales data conversion margins and campaign effectiveness
Conduct competitive analysis to maintain market relevance and advantage
Deliver reporting and insights to inform product strategy and decisions
Collaborate with Learning & Development teams to support training and enablement initiatives
Develop product guides tools and training to enhance consultant capability
Coordinate supplier training sessions and webinars
Partner with Revenue Management & Pricing teams for optimal pricing strategies
Work with offshore teams to ensure accurate and efficient deal loading
Support new product launches and supplier onboarding initiatives
Maintain accuracy and integrity of product data across systems
Act as liaison between category teams and country packaging specialists
Contribute to a safe inclusive and accessible work environment where all Flighties feel welcomed respected and supported to thrive.

Experience & Qualifications 5 years of travel industry experience with strong category product focus
2 years in a product role involving sourcing and deal creation
Strong experience negotiating with suppliers and managing partnerships
Proven ability to analyze data and translate insights into action
Experience working cross-functionally with global and remote teams
Strong understanding of flight products pricing structures and fare rules
Advanced GDS proficiency (Sabre/Amadeus)
Knowledge of airline ticketing rules and regulations
Experience developing or supporting training and enablement initiatives preferred
Exceptional organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong commercial and business acumen
Excellent communication and collaboration skills

Work Perks! - Whats in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. Its also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking expertise and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you cant miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity Equity & Inclusion:Commitment to diversity equity and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity Gender Equity LGBTQ2IA Accessibility Environmental Justice) DEI education initiatives and equitable practices including regular equity assessments and inclusive recruitment protocols.
• A career not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Committed to making a difference through our Corporate Social Responsibility program which supports nominated charities via volunteering and fundraising our Office Environmental Program LEED Gold-certified office spaces and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness ProgramsandEmployee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care dental and vision gender affirming care fertility care
• Insurance including life AD&D critical illness long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan Ability to purchase company stock on Australian Stock Exchange with partial company match subject to terms and conditions
• Global career opportunities in a network of brands and businesses

Location Toronto Canada

This posting reflects an active vacancy that we are currently seeking to fill.

For this position we anticipate offering an annual salary of $72000. The salary is dependent on relevant factors including experience geographic location and job requirements.

We welcome applications from candidates with diverse experiences.

Have questions about this opportunity Reach out to our recruitment team at

Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

As part of our recruitment process AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Our number one philosophy Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Travel Weekly Magellan Awards: Silver Winner (2023)
GBTA WINiT Top 50 Award Recipients ()
CHHR: 5-Star DE&I Employer ()
Seramount FCTG Mexico: Member of the Global Inclusion Index (202325)
Newsweek: Americas Greatest Workplaces for Diversity (2024)
Benefits Canada: Health/Wellness Program and Mental Health Program ()
OutThere Awards: Inclusive Travel Finalist (2025)
Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1