Administrative and Customer Support - Parksville

Randstad Victoria is looking for a Customer Service minded Administrative Assistant for a temporary position in Parksville, BC.

You will be the first point of contact, answering phones and assisting customers with requests and calling clients for accounts that need to be paid. This role requires an enthusiastic, professional individual, with outstanding communication, inter-personal and multi-tasking skills. You must be able to deliver incredible service and support, organization, and collaboration. Training will be provided, with the expectation that you are quick learner, and are able to adapt to new systems quickly.

Opportunity: Temporary
Location: Parksville
Hours: Monday-Friday, 8.00am - 4.30pm
Wage: $25/hour
Duration: Contract to start
Start: As soon as possible



Advantages
• Weekly pay
• Great experience from a well established company
• Transit accessible
• 4% vacation pay
• Start ASAP



Responsibilities
• Answer phone calls and assisting customers
• Outgoing phone calls to follow up on service requests and updated contact information
• Managing client database
• A/R Support
• Updating client contact information
• Data entry
• Other responsibilities as requested


Qualifications
• Excellent organizational and interpersonal skills
• Ability to communicate effectively both written and verbally
• Ability to take direction from multiple people
• Ability to manage several projects simultaneously and meet deadlines
• Fast learner - able to adapt to new systems quickly
• Ability to interact effectively with internal teams and clients
• Demonstrate problem-solving skills
• Exemplary organizational skills and attention to detail
• Self – starter able to work in a team as well as independently
• Proficiency in Microsoft office applications, including Word, Excel and PowerPoint
• Experience with CRM software (Salesforce, Aries) an asset

Summary
Two easy ways to apply:

1. Apply online: http://www.randstad.ca
2. Email resume to wesley.chung@randstad.ca & raj.sra@randstad.ca

Please notify that we welcome all applications, however only the ones with relevancy will be considered.

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.