Food & Beverage Manager HISTORY, Ottawa

Job Summary:

Who are we

Live Nation Entertainment is the worlds leading live entertainment companycomprisedof global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over620 million tickets sold annually and approximately10000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than50000 events annually fornearly 7000artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than1200 sponsors with the 145 millionfans that attend Live Nation Entertainment events each year. Foradditionalinformation visit.

Who are you

Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forwardthinkingand committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!

The Role:

You will have the opportunity to bepartofa very specialteam for Live NationsnewestCanadian venue HISTORYOttawa.Astate-of-the-artvenuewith a capacity of up to2000hostingover180concerts andprivateevents annually.If you are readyto bea partofOttawasmost memorable and historicshowsthis role might be for you!

This role reports directly into HISTORYsSeniorFood and BeverageManagerwhile managing the fullscope ofthe F&B department.Thisincludes butis not limitedtomanagement ofover 60F&BStaffcreating engaging sales incentivesallwhilelearning andoperatingthePoint of Saleand inventory management systemsto maximize efficiency andprofitability.You will oversee guest and employee satisfactionwhilemaintainingstandardsand exceeding various other goals.

Responsibilities:

• Uphold exceptional customer service standards ensuring all guests receive prompt attentive and knowledgeable service.

• Maintain full compliance with health and safety regulations as well as in-house and provincial alcohol policies and procedures.

• Manage liquor and beer inventory alongside the F&BSenior Managerincluding ordering andmaintainingpar levels to ensure adequate stockfor all events.

• Assists the Senior F&B Manager with month-end inventory counts reconciliation reporting and variance tracking to ensureaccurateinventory records and operational accountability.

• Assists the Senior F&B Manager inmaintainingand managing the Yellow Dog inventory system including data entry inventory adjustments reporting and ensuring inventory informationremainsaccurateand up to date.

• Drive guest satisfaction and venue profitability by ensuring all Food & Beverage operations and service outletsoperateefficiently and atoptimalperformance.

• Develop F&B Staff service standardsengagement andtraining programsand various checklistsand procedures.

• Oversee venue floor operations responding to changing servicedemandsand providing direct support to staffand guests.

• Proficient in the POS system and supports staff in resolving technical issues to ensure seamless event operations.

• Support newhireson boardingand training setting up new team members for ultimate success.

• Collaborate with Kitchenbartenders serversand the barback teamto ensure product knowledge qualityconsistencyand speed of service standards are met.

• Monitors product quality presentation and consistency of all food and beverage offerings.

• Ability tomaintainpartnership agreements and execute to a high degree.

• SupportSpecialEventscurationexecutionandoverallneeds.

• Adhere toprovincialregulated Health & Safety guidelines as per the Occupational Health & Safety Act (OHSA) as well asLive Nationsglobal standards by liaising with internal and external stake holders to promote a clean and safe work environment using daily checklists.

• Address guest feedback and resolve issues professionally and efficiently.

• Performs other duties asrequired.

Qualifications

• Must have3 years experience in food & beverage operations with a proventrack recordof leading a professional efficient high quality service-oriented operation in a fast paced and demanding environment.

• Excellent interpersonal and relationship-building skills to foster positive connections with guests staff and management.

• Must have supervisorycoachingand staff development experience.

• Musthave a strong business aptitude.

• Must be Smart Serve Certified andat least19 years of age or older.

• Knowledgeable in a wide range of spirits beers wines and champagnes; mixology and cocktail experience is a plus.

• Experience using point of salesand inventorysystems;Square& Yellow Dogexperienceanasset butnot.

• Demonstrates the ability to thrive in a fast-paced high-energy and loud environment.

• A passion for live events and desire to ensure everyFansexperience is exceptional!

Physical Demands/Working Environment

• Fast-paced work environment with moderate to loud noise levels.

• Ability tolift upto 75 lbs. as.

• Flexible schedule including days nightsweekendsand holidays.

• Position requires extended periods of standing as well as frequent bending and stooping.

• Ability to wear andoperatean earpiece for radio communication.

We thank all applicants for theirinteresthowever only those chosen for an interview will be contacted.

The expected compensation for this position in Ontariois:$30 per hour.

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by provincial and/or federal law.Accommodationfor candidates with disabilitiesareavailable on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties responsibilities and qualificationsrequired ofemployees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation Entertainment may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies Internet recruiting job fairs collegerecruitingand search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not beall-inclusive andcan bemodifiedat any time if requested by management.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Required Experience:

Manager

Employment Type : Part-Time
Experience: years
Vacancy: 1