Talent.com
Scotiabank
Employee Services - Performance & Advice Specialist (1-year contract)Scotiabank • Scarborough, ON, CA
Employee Services - Performance & Advice Specialist (1-year contract)

Employee Services - Performance & Advice Specialist (1-year contract)

Scotiabank • Scarborough, ON, CA
Il y a 1 jour
Type de contrat
  • Temps plein
Description de poste

Is this role right for you?

In this role, you will:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Leverages a combined and extensive knowledge of HR policies and procedures and knowledge of/within the Bank’s various countries, business lines (and subsidiary companies), day-to-day operations, systems and technology to provide timely, efficient and valued solutions on medium risk employment-related issues and concerns.
  • Promotes and supports a seamless and consistent experience for employees and People Leaders with medium risk ER issues and concerns; and updates and maintains accurate and adequate information within the ER case file, on an ongoing and consistent basis, until such a time as the issue is resolved.
  • Independently reviews and assesses escalated Performance & Advice cases, ensuring consistency and alignment to established compliance regulations and Bank policies and processes on cases considered to be medium risk to the Bank, and escalates high risk issues to the appropriate ER team, as outlined in the Risk Level Assessment document.
  • Independently assesses and communicates the facts of situations in order to mitigate the legal risk to the Bank, ensuring global consistency to avoid precedent-setting outcomes; presents the recommendations and risks; and coaches, supports, and provides (and/or refers) People Leaders to the appropriate tools and materials that will assist them in resolving the ER issues presented to them, and that will assist them in achieving their goals.
  • Independently manages the: communication, tracking and reporting of violations, as part of targeted policy compliance initiatives.
  • Independently manages the communication, tracking and reporting of emergency permit requests, policy violations and confirmation of subsequent action plans for hours worked in excess of 48, ensuring the Bank remains legislatively compliant.
  • Ensures positive and consistent experiences by striving for excellence in understanding client requests, streamlining service delivery and identifying next steps.
  • Ensures proper usage of knowledge management and case management systems to effectively respond to, document and monitor inquiries.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • Post-secondary degree in Human Resources or pursuing education in related field
  • CHRP or CHRL designation is considered an asset
  • Deep understanding of Bank policies and procedures
  • Strong knowledge of organizational structure and complexity
  • Sound judgment and problem-solving skills
  • Strong relationship management and interpersonal skills
  • Strong conflict and Alternative Dispute Resolution skills
  • Exceptional written and verbal communication skills
  • Ability to maintain confidentiality
  • Ability to multitask while remaining organized; able to set priorities and meet deadlines
  • Attentive to details and deadlines
  • Flexibility and ability to adapt to changing work environments
Créer une alerte emploi pour cette recherche

Employee Services - Performance & Advice Specialist (1-year contract) • Scarborough, ON, CA

Offres similaires

Employee Relations Senior Manager Focused on Strategic Advocacy and Compliance

SatixFyToronto, Ontario, Canada
Temps plein

Become an advocate for high-performance workplace culture as a Senior Manager of Employee Relations.Leverage significant experience in collective bargaining and risk management to guide organizatio... Voir plus

 • Offre sponsorisée

Team Lead, Employee Benefits & Retirement

019981 Hub International Ontario ULCMarkham, Ontario, Canada
Temps plein +2

Employee relations manager • Scarborough on.Last updated: 2 days ago Full-time.Drive strategic initiatives to maximize trade partner opportunities across Astellas Pharma Canada business units throu... Voir plus

 • Offre sponsorisée

People Operations and Office Management Specialist

AirwallexToronto, ON, CA
Temps plein

Join a pivotal role merging HR operations and office management.Lead onboarding, payroll support, and workplace initiatives to cultivate an engaging culture in the Toronto office.This in-office pos... Voir plus

 • Offre sponsorisée

Senior Employee Relations Specialist (Bilingual)

Lindt & Sprüngli (Canada), IncToronto, ON, CA
Temps plein

Reporting to the HR Manager, the Senior Employee Relations Specialist will play a key role in identifying, developing, and implementing employee relations programs.This role provides expert guidanc... Voir plus

 • Offre sponsorisée

Compensation Specialist

SE HealthMarkham, York Region, CA
Temps plein

Reporting to the Senior Manager, Compensation, the Compensation Specialist requires an individual who thrives on challenge, is analytical and organized with a passion for telling a story, and has a... Voir plus

 • Offre sponsorisée

Product Specialist, Personal Banking

Bank of China (Canada)Markham, York Region, CA
Temps plein

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Bank of China (Canada).Product Specialist – GIC & Cross-Border Personal Banking.Bank of China (Canad... Voir plus

 • Offre sponsorisée

Employer Engagement and Partnership Specialist

Yorkville UniversityToronto
Temps plein

Employer Engagement and Partnership Specialist.At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation.Our ... Voir plus

 • Offre sponsorisée

Employee Engagement Specialist

The O'Neill Centre Long Term CareToronto
Temps plein

The O'Neill Centre Long Term Care.How do you live in the moment?”.We are passionate about ‘Making Every Moment Matter’.We are seeking a candidate that shares our values - a person who has a passion... Voir plus

 • Offre sponsorisée

Remote Benefits Specialist — Training & Growth

srecruitingToronto, ON, CA
Télétravail
Temps plein

A national recruitment company is seeking a remote Benefits Specialist to assist with customer service and benefits enrollment.This role entails distributing enrollment materials, handling customer... Voir plus

 • Offre sponsorisée

Employer Engagement and Placement Specialist

The-Career-FoundationToronto, ON, CA
Temporaire

Employer Engagement and Placement Specialist.The Career Foundation is a dynamic non‑profit organization and registered charity that offers a wide range of employment, training, and workforce develo... Voir plus

 • Offre sponsorisée

Team Lead, Employee Benefits & Retirement

HUB InternationalToronto, ON, CA
Temps plein

We’re looking for a Team Lead in our Employee Benefits and Retirement Practice to champion service quality, support team development, and uphold our commitment to exceptional client experience.This... Voir plus

 • Offre sponsorisée

HR Advisor: Employee Relations & Change Leader

Acosta GroupToronto, ON, CA
Temps plein

A leading HR service organization in Toronto seeks an experienced Human Resource Advisor to design and lead new employee engagement and dispute resolution programs.This position requires a minimum ... Voir plus

 • Offre sponsorisée

Employee Relations Specialist

AimHireToronto, Ontario, Canada
Temps partiel +1

Be among the first 25 applicants.Direct message the job poster from AimHire.Senior Recruiter & Somatic Leadership Mentor| Staffing & Recruiting l Temporary Staffing l Temp-to-Hire l Direct Hire Ser... Voir plus

 • Offre sponsorisée

Senior People Operations Specialist

SwoonToronto, ON, CA
Temps plein

This range is provided by Swoon.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Swoon.Technical Recruiter @ S... Voir plus

 • Offre sponsorisée

Remote Enrollment Specialist: Benefits & Growth

srecruitingToronto, ON, CA
Télétravail
Temps plein

A leading recruitment firm is seeking a Remote Enrollment Specialist to manage inbound and outbound calls, set appointments, and present benefits to union members.Candidates should possess a high s... Voir plus

 • Offre sponsorisée

Engagement Center Specialist I

First Commonwealth BankToronto, ON, CA
Temps plein

Handles incoming service calls from clients, or potential clients, having questions regarding their current account relationships or seeking information about additional products and services.Compl... Voir plus

 • Offre sponsorisée

Life Underwriting Specialist/Consultant

Empire Lifenewmarket, on, ca
Temps plein +2

Life Underwriting Specialist/Consultant.Location: Any Canadian Location, CA.The total target compensation (TTC) range, including salary and target bonus, is $95,920 - $144,970.This TTC range is app... Voir plus

 • Offre sponsorisée

Employment Consultant-Retention Specialist - C$50,000 - C$53,500 A Year

PcpiToronto, Canada
Temps plein

The Employment Consultant helps clients find and keep jobs by building relationships, assessing needs, and offering support. Voir plus

 • Offre sponsorisée

Employee Relations Business Partner

OmazeToronto, ON, CA
Temps plein

The people here at Apple don’t just create products they create the kind of wonder thats revolutionized entire industries.It’s the diversity of those people and their ideas that inspires the innova... Voir plus

 • Offre sponsorisée

Audience Growth Specialist

JAR Audio Inc.Toronto, ON, CA
Temps plein +1

Audience Growth Specialist (Full-Time, Permanent).We’re Not Actively Hiring, But We’re Always Open to New Connections.While we may not have any current openings, we understand that things can chang... Voir plus