Senior Business Analyst - Real-time Transit Information System

Our client is looking for a Senior Business Analyst to deliver a Real-time Transit Information System (RTIS) project - RFC-2026-025.

Initially12-month contract with chances of extension. 2 days/week onsite in New West.

Must have:

• 7+ years of business analysis and process improvement experience
• Previous experience in IT software delivery and/or technical projects.
• Experience in public sector organizations
• Ability to analyze data to inform decisions about the implementation. This includes understanding how to use data analysis tools and techniques.
• Experience with SharePoint.

Nice to have:

• Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA)

Project details:

• The purpose of this project is to determine internal versus purchasing external machine learning capabilities to improve bus prediction accuracy.
• Additional projects may include supporting the analysis of System Health Monitoring capabilities and operational improvements to streamline processes.
• The project is currently underway and the incumbent is expected to ramp-up and become productive quickly.

Responsibilities:

• Evaluate internal machine learning enhancement opportunities.
• Assess vendor solutions and market offerings.
• Provide a clear build vs buy recommendation supported by evidence.
• Identify opportunities, risks, and primary objectives related to the project or initiative.
• Lead discussions with stakeholder groups to identify and analyze requirements using a variety of techniques such as interviews, document analysis, requirements workshops, surveys, site visits, use cases/scenarios, market research and workflow analysis.
• Coordinate technology stakeholders to define solutions options and identify technology/service gaps.
• Evaluate potential technology solutions to ensure that they meet business requirements.
• Perform fit-gap analysis, as required.
• Prepare and present decision documentation to key stakeholders for decision-making.
• Evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into detailed functional and technical specifications.
• Document detailed business requirements and high level system design using standard project methodology and coordinate requirement walk-throughs and sign-offs with business stakeholders.
• Work with BTS staff and business stakeholders to document current as-is business processes, using standard business process notation and diagramming methods.
• Work with business stakeholders to design and document future to-be business processes, using TransLink’s standard business process notation and diagramming methods.
• Assist the project manager in developing and maintaining project plans and the WBS, as required.
• Support and/or lead the development of a Test Strategy and Plan.
• Develop Use Case Scenarios and evolve them into Test Scripts.
• In consultation with various stakeholders, develop and maintain the Requirements Traceability Matrix and ensure that the solution is delivered according to specifications.
• Support and/or lead User Acceptance Testing.
• Work with suppliers and other stakeholders to resolve conflicts around functionality, features, and specifications.
• Facilitate all BA-related communications and prepare and maintain relevant documentation.

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com