Dental Administrator - Elmwood Dental Clinic

Get to Know Us:

Elmwood Dental is a well-established local practice in the heart of Liverpool, NS,known for beingproudly led byDr.Raddalland family.For generations, our clinic has served the community with a strong focus on comfort, trust, and clinical excellence. Weprovidea full range of general dental services in a warm, welcoming environment, earning a reputation for outstanding experiences and patient centered care.

Liverpool, Nova Scotia is a charming coastal town, rich in heritage and scenic views.Elmwood Dental id is convenientlylocatedin the walkable Main Street whichhosts boutique shops, artisan galleries, cafés,restaurantsand waterfront views.Outdoor enthusiasts will appreciate Liverpool’s proximity to stunning parks and whitesand beachessuch asKejimkujikNational Park and Carter’s Beach.

Schedule:

• Full time
• Monday to Friday
• 8:00 AM - 4:00 PM

What Sets Us Apart:

• Grow Without Limits:We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role:

• Welcome andassistpatients upon arrival, creating a warm and positive first impression
• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
• Effectively manage the recall system andmaintainaccurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Experience with dental software programs isrequired
• Clinical backgroundis considered anasset

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.