Job Summary:
Who are we
Live Nation Entertainment is the worlds leading live entertainment companycomprisedof global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over620 million tickets sold annually and approximately10000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than50000 events annually fornearly 7000artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than1200 sponsors with the 145 millionfans that attend Live Nation Entertainment events each year. Foradditionalinformation visit.
Who are you
Passionate and motivated.Driven with an entrepreneurial spirit.Resourceful innovative forwardthinkingand committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!
The Role:
You will have the opportunity to bepart ofa very specialteam for Live NationsnewestCanadian venue HISTORY Ottawa.A state-of-the-artvenuewith a capacity of up to 2000hostingover 180 concerts and private events annually.If you are ready to be a part of Ottawas most memorable and historic showsthis role might be for you!
Responsibilities:
Provide an exclusive premium service experience to members of ourVIP areas;serving food and beverages during eventsdelivering an exemplary guest experience
Demonstrate complete understanding offood and beverage offerings and makeappropriaterecommendations
UtilizePoint of Sales systems to adequately process orders and to upsell in real time
Communicate with service staff kitchen staff and bartenders to coordinate entire station and ensure guest satisfaction with the food and service
Create anatmospherewhere coworkers are connected andcommittedthrough seamless communicationand the willingness to help others win
Qualifications:
Must be Smart Serve Certified and atleast 19 years of age
Minimum of 3years experienceserving in a premium fast-paced environment. Those withpreviousbottle service & casual fine dining experience an asset
Knowledge of various spirits beerswinesand champagnes
Experience using point of sales systems; Appetize an asset but not
Experience deliveringdrinksandmaneuvering trays through large crowds
You understand the art of upselling and enjoy meeting daily sales incentives
Experience requestingIDsfor anyonewhomlooks under the legal drinking age and recognizing validity
Must be able to stand during scheduled shift withstand repetitive walking reaching and bending forlong periodsof time
Working knowledge of cocktail tray service basic food serviceandresponsible alcohol service
Have an incredible ability to thrive in a fast-paced andhigh volumeenvironment whilemaintaininga first-in-class hospitality and food and beverage experience
Strong communicationskills including listening skills and ability to communicate with guests and respond to inquiries
A passion for live events and desire to ensure every customer experience is exceptional!
Must be able to work evenings weekends and holidays as
We thank all applicants for theirinteresthowever only those chosen for an interview will be contacted.
The expected compensation for this position in Ontariois:$17.60 per hour.
Physical Requirements/Work Environment
Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets office machinery etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.
Employment Equity
Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process please contact us and we will work with you to meet your accessibility needs.
Hiring Practices
The preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties responsibilities and qualificationsrequired ofemployees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation Entertainment may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies Internet recruiting job fairs collegerecruitingand search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not beall-inclusive andcan bemodifiedat any time if requested by management.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Server HISTORY, Ottawa • Ottawa, Ontario, Canada
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