Manager, Human Resources

Quantum Lifecycle Partners LP is Canada's largest and most important integrated computer asset disposal and recycling processor. We are committed to the safe and secure reuse of electronics, the responsible recycling of electronics to divert waste from landfills, and the recovery of natural resources from obsolete electronics.

Title: Manager, Human Resources

Location: GTA, Hybrid

Position Status: Permanent Full-time

Existing Vacancy: Yes

Position Summary

We're looking for an experienced, people focused Manager, Human Resources to lead our HR team across Ontario. Reporting to the Vice President, Human Resources, you'll directly manage a strong team through coaching, setting direction, and ensuring consistent, high-quality HR support province wide. You'll act as a trusted strategic partner to business leaders while overseeing the full breadth of HR, from talent acquisition and employee relations to compliance and people programs. Above all, you'll help build a high-performing HR function and a positive, inclusive workplace culture across our Ontario locations.

Key Responsibilities

People Leadership & Team Management

• Lead, coach, and develop the Ontario-based HR team, setting clear expectations and fostering a culture of accountability and continuous improvement.
• Oversee workload allocation, prioritization, and capacity planning across the HR team to ensure consistent service delivery across all Ontario locations.
• Conduct regular one-on-ones, performance check-ins, and annual reviews for direct reports; support their professional growth and career development.
• Act as an escalation point for complex HR matters raised, providing guidance and resolution support.
• Champion a unified, collaborative team culture that reflects the organization's values and commitment to inclusion.
• Lead or support the development and rollout of HR programs including total rewards, employee engagement, and wellness.

HR Business Partnering

• Serve as the senior HR advisor to leaders and people managers across Ontario, providing strategic guidance on workforce planning, organizational design, and talent strategies.
• Partner with leadership on change management initiatives, ensuring consistent HR support and effective communication across Ontario sites.
• Identify people trends and HR risks across the province; proactively develop solutions and escalate where appropriate.
• Ensure all HR policies and practices comply with applicable employment legislation.
• Support leave management (including WSIB, STD/LTD, parental leaves), and duty-to-accommodate processes across Ontario.
• Maintain employee records and HRIS data; generate reports and HR metrics for senior leadership.

Talent Acquisition & Onboarding

• Manage end-to-end recruitment for assigned client groups, including job postings, screening, interviews, and offers.
• Design and continuously improve the onboarding experience to drive early engagement and retention.

Employee Relations & Performance Management

• Investigate and resolve employee relations matters—including complaints, disciplinary actions, and terminations—in a fair, timely, and legally compliant manner.
• Support performance improvement plans, coaching conversations, and annual review processes.
• Serve as a resource for conflict resolution, ensuring a respectful and inclusive work environment.

Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Minimum 7 years of progressive HR experience, including at least 2 years in a people management role (directly leading HR professionals).
• Strong working knowledge of employment legislation.
• Demonstrated experience managing employee relations matters and conducting workplace investigations.
• Ability to lead, coach, and develop high-performing HR teams across multiple locations.
• Experience providing HR support across a geographically distributed workforce.
• Proficiency with HRIS platforms and Microsoft Office / Google Workspace.
• Excellent interpersonal, communication, and organizational skills with the ability to influence at all levels.
• Ability to handle sensitive and confidential information with discretion and professionalism.

Preferred

• CHRP or CHRL designation (or active pursuit thereof).
• Experience in a multi-site operation.
• Working knowledge of WSIB processes, STD/LTD administration, and duty-to-accommodate obligations.

Core Competencies

• People Leadership — Inspires, develops, and empowers HR team members to deliver exceptional service.
• Business Acumen — Understands organizational goals and connects HR strategy to business outcomes.
• Relationship Building — Builds trust and credibility with employees, managers, and stakeholders at all levels.
• Problem Solving — Applies sound judgment to complex, sensitive, and ambiguous situations.
• Change Agility — Adapts to evolving priorities and guides teams through organizational change.
• Communication — Communicates clearly and diplomatically, both verbally and in writing, across diverse audiences.
• Accountability — Takes ownership of outcomes, models integrity, and follows through on commitments.

What We Offer

• Company-paid Extended Health & Dental Benefits
• Disability and Life Insurance
• RRSP Match Program up to 4%
• Short Term Incentive Plan
• 3 weeks' vacation
• Education Reimbursement Program
• Employee Assistance Program
• Safety Shoes & Glasses Reimbursement
• Employee Purchase Program (up to 22% off on Qnovum.ca)
• Opportunity to play a part in protecting the environment and contributing to sustainability!

Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified persons to apply. We thank you for your interest; however, only those selected for an interview will be contacted. Quantum is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will collaborate with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

Salary or wage rate ranges are the range in which Quantum reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members.

Automated technologies, such as artificial intelligence, may be incorporated into our recruitment process. This includes, but is not limited to, AI-driven screening and assessment methods.

Quantum offers a unique insight into the E-waste industry, with its fast-paced and ever-changing environment! To learn more about us, visit: www.quantumlifecycle.com