Innovate customer support at PolyAI as a Forward Deployed AI Engineer based in Vancouver. Your expertise in voice AI will transform the way enterprises manage customer interactions. Join PolyAI to deploy advanced voice agents that enhance customer service and meet business goals. This role emphasizes client collaboration and requires a solid technical background in fields such as Engineering or Computer Science. You will oversee AI integration while ensuring that voice systems perform optimally and reliably. Key Responsibilities: • Lead end-to-end development and deployment of conversational AI • Partner with product teams to represent client needs • Create scalable solutions that align with business workflows • Manage system health and troubleshoot issues effectively • Collaborate with teams for successful project outcomes Requirements: • 2-5 years in client-facing technical roles • Strong understanding of SIP, RTP, and telephony technologies • Expertise in Python and containerization technologies • Excellent communication skills for diverse stakeholders • Autonomous, proactive approach to problem-solving Join PolyAI's mission to deliver superior AI solutions that redefine customer service experiences. #J-18808-Ljbffr
Forward Deployed Engineer for AI Solutions • Vancouver, Metro Vancouver Regional District, Canada
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