Talent.com
S.i. Systems
Senior Desktop Support Specialist (7+ years) to deliver Level-2 and Level-3 technical support usingS.i. Systems • Edmonton
Senior Desktop Support Specialist (7+ years) to deliver Level-2 and Level-3 technical support using

Senior Desktop Support Specialist (7+ years) to deliver Level-2 and Level-3 technical support using

S.i. Systems • Edmonton
Il y a 14 jours
Type de contrat
  • Temps plein
Description de poste

Our consumer business client is seeking a Senior Desktop Support Specialist (7+ years) to deliver Level-2 and Level-3 technical support using Windows 10, Office , and Azure technologies

Join a dynamic technical team supporting enterprise users within a high-demand consumer business environment. This position delivers hands-on troubleshooting and maintenance across hardware, software, and networking in alignment with corporate SLAs. The role offers direct exposure to executive-level support and complex desktop infrastructure systems across Microsoft and cloud-based environments.

Contract, Edmonton, Onsite, Working Hours: MST

Must Haves

  • Advanced troubleshooting of Windows 10 and Office (Outlook, Word, Excel, PowerPoint) environments
  • In-depth expertise with M apps such as OneDrive, OneNote, Teams, and Planner
  • Strong background in MS technologies with a minimum of 4 years of professional experience
  • Hands-on experience with Azure Portal, Azure Active Directory, licensing, and reporting
  • Associate’s Degree or equivalent experience required

Nice to Have

  • A+ Certification or Microsoft certifications (MCTS, MCITP, MCPD, MCM, MCSA, MCSD, MCSE)
  • ITIL Certification
  • Experience supporting macOS and audio/video boardroom systems
  • Knowledge of WebEx, networking, and cabling fundamentals

Responsibilities

  • Provide Level-2 and Level-3 support for desktops, laptops, and peripherals
  • Troubleshoot hardware, software, and local area network connectivity issues
  • Support VIP users with timely and professional resolution
  • Install, maintain, and configure approved desktop software and system images
  • Coordinate hardware repairs and returns with OEM vendors
  • Create and maintain standard operating procedures and system images
  • Provide status updates, reporting, and communication with management and end-users


Créer une alerte emploi pour cette recherche

Senior Desktop Support Specialist (7+ years) to deliver Level-2 and Level-3 technical support using Windows 10, Office 365, and Azure technologies • Edmonton

Offres similaires

Information Technology Support Specialist

Next Match AIEdmonton, Division No. 11, CA
Temps plein

We’re building a pool of IT Support Specialists (L1–L2) for our Toronto-based team.This internal position supports our next‑generation AI products.Provide L1–L2 technical support via phone, email, ... Voir plus

 • Offre sponsorisée

Project Management and IT Support Specialist

pan-Canadian Pharmaceutical AllianceEdmonton, Division No. 11, CA
Permanent

Project Management and IT Support Specialist.The pan-Canadian Pharmaceutical Alliance (pCPA) brings together provincial, territorial, and federal governments to increase and manage access to clinic... Voir plus

 • Offre sponsorisée

Remote Help Desk Analyst — Senior Frontline Support

MindtrisEdmonton, Division No. 11, CA
Télétravail
Temporaire

A leading technology solutions provider is seeking a Senior Help Desk Analyst to provide front line support to users accessing various online systems.This role involves troubleshooting, user assist... Voir plus

 • Offre sponsorisée

Senior Architect for Azure Virtual Desktops

Source CodeEdmonton, Division No. 11, CA
Temporaire

Transform enterprise architecture as a Senior Architect focused on Azure Virtual Desktops.This remote position requires a dynamic blend of technical expertise and stakeholder collaboration.As a 6-m... Voir plus

 • Offre sponsorisée

Support Desk Manager

Fountain TireEdmonton, Division No. 11, CA
Temps plein

Fountain Tire is seeking a knowledgeable and dedicated IT professional to lead our dynamic team as a.South Edmonton Corporate Head Office!.The Support Desk Manager is responsible for leading and ov... Voir plus

 • Offre sponsorisée

U-Haul Storage Support Specialist

U-Haul International, Inc.Edmonton
Temps plein

Become a key player at U-Haul as a Storage Customer Service Representative, dedicated to providing outstanding customer service and facility management.Utilize your enthusiasm and technical aptitud... Voir plus

 • Offre sponsorisée

Senior System Administrator

ARC Business Solutions Inc.Edmonton, Division No. 11, CA
Temporaire

ARC operates out of four regions in Canada–Edmonton, Calgary, Toronto and Regina and in the United States – and services a broad base of private and public sector clients.Service delivery is focuse... Voir plus

 • Offre sponsorisée

Hybrid Server & Cloud Infrastructure Specialist

PeopleToGo Inc.Edmonton, Division No. 11, CA
Temps plein

A technology solutions company is seeking an experienced Server Specialist (Intermediate–Senior) in Edmonton, AB.The role involves managing server infrastructure both in the cloud and on-premises, ... Voir plus

 • Offre sponsorisée

ITRAK 365 - Microsoft Applications Specialist (Dynamics 365/Power Platform)

AppDirectEdmonton, Division No. 11, CA
Temps plein

ITRAK 365 - Microsoft Applications Specialist (Dynamics 365/Power Platform).We are a dynamic and rapidly growing technology company serving our customers with ITRAK 365’s unique solution that trans... Voir plus

 • Offre sponsorisée

Specialist Solution and System Integration - Technical

Global Talent Alliance, CanadaEdmonton, Division No. 11, CA
Temps plein

Specialist Solution and System Integration - Technical.Job Openings Specialist Solution and System Integration - Technical.About the job Specialist Solution and System Integration - Technical.Job a... Voir plus

 • Offre sponsorisée

Expert Technical Solutions Architect Specializing in Cloud and Integration

Evolvic Inc.Edmonton, Division No. 11, CA
Temps plein

Step into the role of a Technical Solutions Architect, driving system integration and technology innovation.Utilize your extensive background in software architecture to develop effective strategie... Voir plus

 • Offre sponsorisée

Skilled Azure Support Engineer for Hybrid Cloud Infrastructure

SoftchoiceEdmonton, Division No. 11, CA
Temps plein

Elevate your career as an Azure Support Engineer managing hybrid cloud solutions.Leverage your technical expertise in Azure to enhance customer experiences and optimize infrastructure.In this pivot... Voir plus

 • Offre sponsorisée

Customer Support Specialist: Zendesk Pro, Fast Resolutions

ArsenaultEdmonton, Division No. 11, CA
Temps plein

A customer service-focused company in Canada is seeking a Customer Service Representative to manage calls and tickets effectively.The ideal candidate will build sustainable relationships through co... Voir plus

 • Offre sponsorisée

Remote IT Support Specialist (L1–L2) – Canada

Next Match AIEdmonton, Division No. 11, CA
Télétravail
Temps plein

A tech company is seeking an IT Support Specialist (L1–L2) to join their Toronto-based remote team.Ideal candidates will support next-generation AI products by providing technical support, troubles... Voir plus

 • Offre sponsorisée

Remote Technical Support Specialist (Customer Care)

BIS Safety SoftwareEdmonton, Division No. 11, CA
Télétravail
Temps plein

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service.The ideal candidate has at least 2 years of cu... Voir plus

 • Offre sponsorisée

Remote IT Support Engineer — Scale Systems, Equity

Owner.comEdmonton, Division No. 11, CA
Télétravail
Temps plein

A software development company is seeking an IT Support Engineer to support internal systems and assist teams in delivering excellence.This fully remote position requires at least 2 years of intern... Voir plus

 • Offre sponsorisée

Remote Customer Support Specialist

MCIEdmonton, Division No. 11, CA
Télétravail
Temps plein

A leading business services company based in Canada is urgently hiring Work-at-Home Call Center Agents to provide outstanding customer service remotely.The role requires applicants to be at least 1... Voir plus

 • Offre sponsorisée

Senior Customer Support Engineer

Hamilton Motor CompanyEdmonton, Division No. 11, CA
Temps plein

Hamilton Motor Company is a leader in automotive technology, offering premium aftermarket solutions that modernize the driving experience.We sell modules and replacement screens that update the inf... Voir plus

 • Offre sponsorisée

Senior System Administrator

ARC Business SolutionsEdmonton, Division No. 11, CA
Temporaire

ARC operates out of four regions in Canada – Edmonton, Calgary, Toronto and Regina – and in the US, servicing a broad base of private and public sector clients.Service delivery is focused in five m... Voir plus

 • Offre sponsorisée

Senior Client Services Lead for Housing & Crisis Support

The Salvation Army in CanadaEdmonton, Division No. 11, CA
Temps plein

A leading non-profit organization in Canada seeks a Lead Client Services professional.This full-time role involves overseeing program operations, providing supervision to Client Services workers, a... Voir plus