Bilingual Pharmacy Implementation Analyst to support the release and deployment of Kroll software

Our client, Canada's largest retailer, is seeking a Bilingual Pharmacy Implementation Analyst to support a project rolling out Kroll software to pharmacies in Quebec.

The role will be based in office in , with some travel across the province required in January . There will be a pilot at a Montreal location in August, and eventual rollout to stores across Quebec. Full training will be provided.

Duration: ASAP to EOY, possibility of extension

Location: Montreal (3 days/week onsite)

Responsibilities:

• Support Kroll software deployment to pharmacies across Quebec.
• Create and maintain training materials for Kroll release support.
• Provide in-person training and troubleshooting for pharmacy staff.
• Collaborate with teams to ensure smooth rollout and resolve issues.
• This year, there will be no travel. Next year, there will be some travel to pharmacies across Quebec for in-person support as needed.

Must-Have Skills:

• Bilingual in French and English (written and spoken)
• Pharmacy Assistant or Operations background
• Strong communication skills and ability to create clear training materials.
• Good people skills who can calmly walk Pharmacists through change. Resilient personality, someone who can handle tight timelines.

Nice to Have:

• Experience in Pharmacy application rollout