Digital Experience Coordinator

MatchBox Consulting Group is currently seeking a Digital Experience Coordinator for a 12 month contract role with a client of ours located in Calgary.

Responsibilities:

• Digital Content and Publishing Complete content updates, page creation, document publishing, and quality assurance activities across websites, intranet platforms, and digital engagement tools. Ensures all content aligns with brand, governance, usability and metadata standards, while coordinating content reviews, approvals, and version control processes with internal stakeholders to maintain accuracy and consistency.
• Design and Creative Production Support Support the development of updated branded assets, including graphics, presentations, infographics and templates, ensuring consistent application of visual identity standards. Supports the coordination and preparation of reports, photography and video production. Experience with Adobe Creative Suite (Illustrator, InDesign) and Microsoft Office (Word, PowerPoint) is essential.
• User Experience and Digital Optimization Support user testing, feedback collection and content audits, and contributes to journey mapping and website improvement initiatives. Monitors digital platforms for usability, accessibility, content, and formatting issues, and supports ongoing efforts to improve the effectiveness and quality of digital experiences.
• Analytics and Reporting Compile monthly website and digital engagement metrics and prepares recurring performance reports and dashboards using established tools and templates. Identifies and flags trends, anomalies and potential improvement opportunities to support data-informed decision-making.
• Project/Product Management Coordinate timelines, deliverables, meetings, and approvals across digital initiatives, and tracks project status to support prioritization and workflow management.

Requirements:

• 1 to 4 years of experience in digital media, graphic design, web administration or related fields.
• Coursework or certifications in web content management, accessibility, digital communications, analytics, or user experience considered an asset.
• Web Content and Analytics: Experience publishing content using a content management system. Intermediate understanding of digital analytics, user experience principles and accessibility standards.
• Experience and Graphic Design: Understanding of experience design methodologies such as journey mapping, design thinking, and service design principles is an asset. Experience with Adobe Creative Suite, Figma and Microsoft Office are essential.
• Project Coordination: Strong organizational skills with the ability to manage competing priorities, meet tight deadlines and adapt to shifting demands.

For more current job opportunities, Follow MatchBox at linkedin.com/company/matchbox-recruitment/

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About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance. We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com