Drive high-impact enterprise client success as the Director at Dialogue. Inspire your team while advocating for complex solutions tailored to client requirements in a collaborative, hybrid setting. Reporting to the VP of Customer Success, this role requires a seasoned expert in customer relationship management. You will lead a high-performing team to secure long-term client satisfaction and growth. Your experience in strategic development will foster a culture of excellence across account management. Key Responsibilities: • Lead and develop senior account management teams • Nurture relationships with C-suite and executive leaders • Design strategies to enhance client retention and engagement • Represent Dialogue at industry events to influence market trends • Simplify client communications and align team efforts Requirements: • 5+ years in strategic account management • Strong background in C-suite relationship management • Bilingual communication skills in French and English • Proven success in exceeding growth objectives • Experience with employee wellness and HR industry dynamics Shape the future of health solutions with your leadership at Dialogue. #J-18808-Ljbffr
Director, Customer Success with Dialogue • Montreal (administrative region), QC, Canada
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