RQ11186 - Jr. Application Support Specialist 1-year 5-month contract (377 business days) ONSITE 5 days - 222 Jarvis St. NOTE: Needs excellent communication skills Must-haves: 2+ years of experience in ITIL Service Management · Incident – Basic triage and assessment with assignment to Tier three · Queue management – Assignment of tickets · Change management – Creation and management of Change Requests · Configuration management – Management of component inventory 2+ years of experience in Operational Support · Familiarity with WebSphere, Oracle 19c, Kubernetes, Ansible · Experience with enterprise Data Analysis / visualization tools like Power BI Nice-to-have: Public sector experience Responsibilities: Provides expertise and technical knowledge about an application or suite of applications, possessing specialist knowledge of operating systems, devices, applications, and software Provides technical support to teams within the organization, and to external clients when required Assists with systems integrations Manages ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date Maintains and updates technical documents and procedures Identifies and resolves technical issues Manages coordination at a local and international level where required Delivers regular and customized training to teams within the business Prepares maintenance plans and upgrades schedules for the organization's systems Develops reports for teams across the business General Skills: Experience providing expertise and technical knowledge about a specified application or suite of applications Experience responding to queries and resolving issues with specified software applications and escalating or closing tickets as necessary Experience training end users on a variety of applications and creating documentation when necessary Experience responding to end-user requests by troubleshooting issues or questions regarding managed applications A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Intimate knowledge of an organization's computing systems Ability to explain complex ideas to those with limited IT and systems knowledge Exceptional verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Critical thinking skills Skillset: · Experience with middleware application suite such as but not limited to: o IBM WebSphere Application Server/NDM/Liberty o IBM DataPower o Deployment Automation o Middleware Monitoring tools e.g. ITCAM o Cloud technology including Kubernetes/Ansible · Experience with ITIL Incident Management process · Experience with ITIL Change Management process · Experience with Remedy/eSMT or other service management tools · Experience with reporting tools and data visualization e.g. PowerBI · Demonstrate strong communication and problem solving skills · Experience with standard MS office suite AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations. Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting. INCORPORATED RATE RANGE (7.25 billable hours per day) $33.70/hr - $36.10/hr Inc. T4 RATE RANGE (7.25 billable hours per day) $26.96/hr - $28.88/hr T4
RQ11186 - Jr. Application Support Specialist • ON, Canada
Become a Topcon Clinical Application Specialist, responsible for user training and device installation in the field.Primarily focusing on Ontario, this role involves significant travel.In this posi... Voir plus
Desktop Systems SpecialistApplylocations: Canada - Waterloo, ONtime type: Full timeposted on: Posted Todayjob requisition id: REQ34655**Be visionary**Teledyne Technologies Incorporated prov... Voir plus
A technology solutions provider in Southwestern Ontario is seeking a Senior Technical Support Specialist to join their Digital Solutions team.The ideal candidate will provide exceptional support fo... Voir plus
SwiftConnect is seeking an Implementation Engineer to guide our customers through their journey in deploying our best-of-breed SaaS integration solutions.The Implementation Engineer will be respons... Voir plus
Executive Recruiter at Bloom Recruiting 🌱.We are seeking an experienced and highly motivated Support Manager to lead and inspire our Technical Support team.This individual will be responsible for ... Voir plus
Posted Friday, August 28, 2026 at 4:00 AM.At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow.In our caring and collaborative environment, your... Voir plus
Business Programs & Solutions Specialist (Integration & Platform Solutions Developer).Economic Development & Culture, EDC Program Support.City Hall, 100 Queen Street West.Full-time, Temporary - 12 ... Voir plus
OpenText - The Information Company.OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member... Voir plus
The Enablement Specialist plays a key role in developing the marketer of the future within EY Canada’s Brand, Marketing and Communications (BMC) team.As BMC functions evolve through advances in AI,... Voir plus
Opentext - The Information Company.OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member... Voir plus
Join Raytheon in Waterloo, Ontario, as a Principal Specialist in Systems Engineering, where your leadership skills in system integration will shine.This role focuses on product development, testing... Voir plus
Bilingual - Applications Specialist - Hybrid.Bilingual - Applications Specialist - Hybrid.Be among the first 25 applicants.Direct message the job poster from Randstad Digital.Technical Recruiter fo... Voir plus
Senior Application Architect at Stantec responsible for designing and overseeing the architecture of various software systems, ensuring they are scalable, secure, and integrated with existing syste... Voir plus
Clinical Application Specialist.The Clinical Application Specialist is responsible for on-site client installation, configuration, training and networking of Topcon’s medical devices in ophthalmolo... Voir plus
Senior Technical Support Specialist (Banking).This range is provided by AspiringIT.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct messag... Voir plus
At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow.In our caring and collaborative environment, your curiosity is encouraged, your passion is ... Voir plus
Shape the future of software systems as an Application Architecture Expert.Utilize your skills in Oracle EBS and cloud services to design scalable and secure solutions for business growth.This role... Voir plus
Verily Health is a data platform and technology company purpose-built to power AI‑enabled precision health solutions that accelerate research and improve care for individuals and communities.Unique... Voir plus
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.These markets include aerospace and defense, fa... Voir plus
Advance your career with Teledyne Technologies as a Desktop Systems Specialist.This role provides comprehensive technical support to end users, focusing on resolving hardware and software issues an... Voir plus
){kind=logo}
