Inside Sales Representative

Are you a sales professional looking to electrify your career path? Our client, a premier leader in the Canadian electrical distribution sector is looking for an Inside Sales Representative to join their growing team in Markham, ON. This is a pivotal role within their sales division at a busy branch, designed for an individual who is looking to master the fundamentals of inside sales.

As an Inside Sales Representative, you will be the backbone of the branch's revenue generation, acting as a technical expert and a trusted advisor to a diverse portfolio of industrial and commercial clients. This role isn't just about processing transactions; it’s about strategic account management, identifying growth opportunities, and providing world-class service within the sales landscape. You will work in a fast-paced environment and collaborate with the Counter Sales Representatives and the warehouse when need be.

At Randstad, we understand that a career is more than just a paycheck. This permanent position offers a clear trajectory for professional advancement. Whether you aspire to move into outside sales, branch management, or specialized technical roles, our client provides the mentorship and "opportunities for growth" necessary to power your ambitions. You will be joining an organization that values tenure, expertise, and a proactive approach to customer success.

Advantages
• Competitive base salary ranging from $55,000 to $65,000 per year, commensurate with industry experience.
• Annual bonus, tied directly to the performance and success of the branch.
• Generous vacation entitlement starting at 3 weeks, plus additional designated sick days for personal well-being.
• Comprehensive health and dental benefits package active immediately following the successful completion of the probationary period.
• Structured "opportunities for growth" within a global organizational framework, encouraging internal promotion and specialized training.
• A professional and energetic workplace culture that celebrates branch milestones and individual achievements.

Responsibilities
• Managing a high volume of inbound customer requests via phone and email, providing technical specifications and pricing for electrical solutions.
• Executing the full cycle of order management, including accurate entry, detailed quotations, and proactive status inquiries to ensure timely delivery.
• Identifying and suggesting high-quality alternative products when primary stock is unavailable, ensuring client projects remain on schedule.
• Maintaining a rigorous follow-up cadence on all outstanding quotations to maximize conversion rates and revenue.
• Driving business development through at least four targeted outbound calls daily, reconnecting with dormant accounts and identifying new project leads.
• Negotiating pricing and lead times with vendors to maintain competitive margins while meeting customer budget constraints.

Qualifications
• A minimum of 2 years of dedicated experience within the electrical or industrial distribution industry.
• Proven track record in an inside sales or account management capacity, demonstrating consistent quota attainment.
• Strong digital literacy, specifically with the Microsoft Office Suite and modern CRM/ERP platforms.
• Ability to commute daily to the Markham, ON area.
• Professional fluency in English; excellent verbal and written communication skills are essential for client interactions.
• Advanced proficiency in ERP systems; specific experience with AS400 or Microsoft Dynamics is considered a significant asset.
• A collaborative mindset, thriving in a "team-first" environment alongside counter sales and warehouse operations.
• Electrical apprenticeship experience is welcomed!

Summary
This is an exceptional opportunity for a motivated professional to elevate their career within a thriving sales organization. Our recruiters are experts in the industrial and professional sectors and are ready to help you secure this next step in your journey.

If you are ready to build a successful career that offers work-life balance and professional fulfillment, we want to hear from you. Reach out today to explore how this role fits your expertise and ambitions!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.