Talent.com
Otonomee
Remote MX Content Specialist (Remote in Portugal)Otonomee • Saanich, British Columbia
Remote MX Content Specialist (Remote in Portugal)

Remote MX Content Specialist (Remote in Portugal)

Otonomee • Saanich, British Columbia
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Permanent
  • Télétravail
Description de poste
We’re looking for an MX (Member/Customer Experience) Content Specialist, Enterprise to help craft and maintain support content that serves our Oura for Business audience — including wellness partners, client admins, and retailers.

In this role, you’ll focus on crafting clear, helpful, and brand-aligned content that empowers OURA’s business customers to navigate Oura tools, services, and products with confidence. You’ll work closely with our client to make sure content stays accurate, relevant, and easy to use.

This is a permanent work from home position based in Portugal.

WHAT YOU'LL BE DOING


  • Create and maintain content for the Oura for Business Help Center, focused on the needs of enterprise users (partners, client admins, and retailers)
  • Translate complex workflows into clear, concise, and actionable articles that support a consistent partner experience
  • Ensure all content meets brand, style, legal, and compliance guidelines
  • Gather feedback from internal teams (Support, Ops, Legal, etc.) to update and improve content
  • Identify gaps or inefficiencies in current content and proactively recommend improvements
  • Audit and refresh existing content to keep it accurate and relevant over time
  • Implement AI-driven recommendations to help clients discover the right content quickly and efficiently
  • Stay informed on product changes and partner feedback to keep documentation up to date
  • Conduct light competitor research to inform voice, structure, and overall strategy
ABOUT YOU:
  • 2–4+ years of experience writing knowledge base, help center, or technical support content — ideally in a CX or B2B environment
  • Strong writing and editing skills, with a knack for turning complex topics into content that’s easy to follow
  • Experience working with content management systems like Zendesk, WordPress, or similar
  • A process-minded writer who cares about clarity, consistency, and structure
  • Comfortable collaborating with cross-functional teams to gather insights and feedback
  • Familiarity with the needs of enterprise or partner audiences a plus
WHAT YOU GET IN RETURN:
  • Fully Remote work based in Portugal
  • Health insurance
  • Flexible benefits
  • A competitive salary
  • Equipment provided
  • Home office allowance
  • Internet Allowance (20 Euros per month)
  • Meal Allowance (7.63 Euros daily)
  • Online Gym and Wellbeing Studio
  • The opportunity for professional growth
  • Fun company events and team outings
  • Autonomy and Responsibility

OUR RECRUITMENT PROCESS
  1. 30 min Teams interview with the Recruitment Team
  2. Language test if applicable to the role
  3. 45 min Teams interview with the Hiring Team
Créer une alerte emploi pour cette recherche

Remote MX Content Specialist (Remote in Portugal) • Saanich, British Columbia

Offres similaires

Remote Management Consultant

Micro1North Saanich, British Columbia, CA
50,00 $CA par heure
Télétravail
Temps plein

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Voir plus

 • Offre sponsorisée

Senior Regulatory Specialist

StantecSidney, BC, CA
Temps plein

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth.Our Environmental Services group employs over 5,500 staff across N... Voir plus

 • Offre sponsorisée

Remote Global Recruiter | Earn $3k-$11k per Placement

RecXchangeSidney, BC, CA
Télétravail
Temps plein

A global recruiter collaboration platform offers a remote recruiter opportunity.You can earn from $3,000 to $11,000 per successful placement by accessing live client roles.Ideal for independent rec... Voir plus

 • Offre sponsorisée

Business Applications Administrator

AML Oceanographic Ltd.Central Saanich, Capital Regional District, CA
Temps plein

AML has 52 years of experience designing and building oceanographic instrumentation and we have clocked consistent year-on-year growth of greater than 15%.We have customers on all seven continents.... Voir plus

 • Offre sponsorisée

Regional Manager, Terminal Operations

BC FerriesSidney, BC, CA
Temps plein

REGIONAL MANAGER, TERMINAL OPERATIONS – Swartz Bay.The Opportunity: We are seeking a dynamic leader with a commitment to safety to join our Terminal Operations team.You will be responsible for deve... Voir plus

 • Offre sponsorisée

Earn Money By Taking Surveys - Remote

AlmediaCentral Saanich, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Remote Recruiter Position with High Earning Potential Worldwide

RecXchangeSidney, BC, CA
Télétravail
Temps partiel

Elevate your recruitment game with a remote role focused on candidate placements.Earn between $3,000-$11,000 for each successful hiring.This Remote Recruiter position is perfect for those looking t... Voir plus

 • Offre sponsorisée

Spanish Private Tutoring Jobs Brentwood Bay

SuperprofBrentwood Bay, British Columbia (BC), CA
Temps plein

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Voir plus

 • Offre sponsorisée

Software Tester

Select Source InternationalCentral Saanich, Capital Regional District, CA
Temps plein

Location: Saanichton BC V8M 2A5.We are seeking a highly skilled Cloud QA Engineer with strong test automation expertise to ensure the quality, reliability, and scalability of our cloud-based applic... Voir plus

 • Offre sponsorisée

Advisor for Marine Insurance in a Hybrid Role

WaypointVancouver, Victoria
Temps plein

Become a Marine Insurance Advisor at Navacord, delivering specialized support to yacht and boat owners in a hybrid capacity.Your expertise will ensure clients receive tailored insurance solutions.A... Voir plus

 • Offre sponsorisée

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausSidney, BC, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Flexible Online Job – Earn Up To $1,500/Month Playing Mobile Games - Remote - No Experience Required

Free Cash by AlmediaNorth Saanich, Canada
Télétravail
Temps plein

Get paid to test apps, games, and complete surveys. Voir plus

 • Offre sponsorisée

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupNorth Saanich, British Columbia, Canada
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Voir plus

 • Offre sponsorisée

Advisor, Personal Marine Insurance

WaypointVancouver, Victoria
Temps plein

The Advisor, Personal Marine Insurance is responsible for managing and renewing a portfolio of personal marine insurance policies, delivering expert advice and exceptional service to boat and yacht... Voir plus

 • Offre sponsorisée

Want Cash Jobs? Earn With Uber Instead

Uber eatsCentral Saanich, BC, CA
Temps plein +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Voir plus

 • Offre sponsorisée

Market Research Associate - No Experience

Clubshop | USNorth Saanich, British Columbia
Temps plein

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Voir plus

Looking For Jobs Near Me? - Deliver with Uber

Uber eatsCentral Saanich, BC, CA
Temps plein +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Voir plus

 • Offre sponsorisée

Systems and Data Management Specialist

Terra Remote SensingNorth Saanich, Capital Regional District, CA
Temps plein

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We are an international mapping company specializing in the acquisition, analysis, and production of s... Voir plus

 • Offre sponsorisée

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingNorth Saanich, British Columbia
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus

 • Offre sponsorisée

Remote Recruiter | $3,000-$11,000 Per Placement

RecXchangeSidney, BC, CA
Télétravail
Temps partiel

Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000-$11,000 Per Placement.Work remotely from anywhere in the world.Recruiters across the world are leaving traditional agencies.Ins... Voir plus