#LI-DNI
JOB DESCRIPTION
POSITION Reimbursement Specialist (Bilingual- French and English)
COMPANY AND LOCATION Auxilium Health (Hybrid)
EMPLOYMENT TYPE Full-time, Permanent HOURS WORKED 37.5 hours per week, Monday-Friday, 9 am – 5 pm or 12 pm – 8 pm
DEPARTMENT Patient Support Programs
REPORTING TO Manager, Patient Support Programs
DIRECT REPORTS No
POSITION SUMMARY:
The role of the Reimbursement Specialist involves overseeing all aspects of patient enrollment into a Patient Support Program. Additionally, Reimbursement Specialist will perform a reimbursement navigation and coordinate services for patients who have been prescribed the medication by their doctor. The Reimbursement Specialist's responsibilities include assisting physicians and patients with regards to drug coverage, following up on submissions related to obtaining coverage from insurers and ensuring timely access to prescribed treatments. The Reimbursement Specialist also provides ongoing support to patients through effective communication to ensure seamless access to the prescribed therapy.
GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS:
● Work with patients to remove barriers for access to the prescribed medication
● Provide education to patients, HCP’s (Health Care Providers) and their staff regarding program services.
● Respond to inquiries from patients, HCP’s (Health Care Providers) and their staff in a timely and appropriate manner
● Support access to medication and expedite time to obtain the drug prescribed by providing reimbursement support and assistance for patient out-of-pocket costs
● Communicate with patients, HCP’s, clinic staff, and Key Account Managers to provide education and services pertaining to the acquisition, access, coverage, reimbursement and affordability of medication
● Conduct reimbursement investigations with private reimbursement providers
● Review, analyze and validate information provided by patients and HCP’s for accuracy and completeness to ensure initiation of services
● Provide answers to general inquiries on Program services, based on information provided as part of the Program Case Manager materials
QUALIFICATIONS
● Proficiency in French and English required
● Strong written and verbal communication skills
● A positive and hardworking attitude
● Able to demonstrate compassion and patience
● Able to manage multiple tasks and priorities at once with required urgency in a fast-paced environment
● Experience with Google and Adobe applications
● Ability to work independently and in a team environment
● A willingness to learn
● Effective problem solving and critical thinking skills
● Experience in reimbursement or with Patient Support Programs is an asset
● Experience in the healthcare, pharmaceutical, or insurance industry is an asset
EDUCATION
● Completion of post-secondary school required
WORKING CONDITIONS:
● Remote, home-office environment or office environment: sitting at a desk, working at a computer. This is currently a hybrid role with 2 days in office and 3 days remote.
Remote Reimbursement Specialist • Terrebonne, Quebec
A recruitment agency is seeking a Bilingual Medical Claims Assistant for a remote position in Montreal, QC.Responsibilities include conducting intake calls, reviewing claims, and processing medical... Voir plus
A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Voir plus
A leading bank in the Americas is seeking a Home Financing Advisor in Candiac.In this role, you will leverage your banking expertise to build relationships, provide mortgage advice, and drive sales... Voir plus
Be among the first 25 applicants.At BairesDev®, we've been leading the way in technology projects for over 15 years.We deliver cutting-edge solutions to giants like Google and the most innovative s... Voir plus
Get AI-powered advice on this job and more exclusive features.Job Title: Remote Debt Collection Specialis.Compensation: $3,000/month + Performance Bonuses.No Accent Callers – A high-performance cal... Voir plus
Join HMG as a Remote Sales Enrollment Specialist and enjoy the flexibility of remote work.Serve clients by providing crucial advice and protection for families.This full-time role includes meeting ... Voir plus
Become the IAM Lead focusing on cloud solutions for a government client.Support readiness initiatives and address critical security gaps in identity management.In this remote role, you will support... Voir plus
A leading technology company is seeking a practicing Ophthalmologist for a remote Content Reviewer role.Applicants will utilize their expertise in eye care to review and refine AI-generated medical... Voir plus
Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Get AI-powered ad... Voir plus
A leading ultrasound solutions provider is seeking an Order Management Associate to manage customer orders and interactions.Working remotely in Canada, this full-time role involves responding to in... Voir plus
Claims Specialist - Professional Canada.Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly.How do you make a good thing better? Y... Voir plus
Are you looking for a caring, collaborative, values‑driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global... Voir plus
Kickstart Your Career in Life Insurance – Work From Home with AO!.Ready to make a difference while building a rewarding career in life insurance?.Join AO, the largest distribution network for Globe... Voir plus
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Voir plus
This range is provided by Crossing Hurdles.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Crossing Hurdles.A... Voir plus
About the job Remote Benefits Specialist.AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete tran... Voir plus
Remote (Eligible to work in Canada; Preference to residents of Quebec).HR Tech / Conversational AI / SaaS.Our client is redefining the talent acquisition game by designing conversational assessment... Voir plus
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ... Voir plus
Advance your career with Aon as a Configuration Specialist in Pension Administration.This role combines client interaction and technical skill to implement successful pension solutions.As a Senior ... Voir plus
We are offering a $20,000 USD retention bonus (every 3 months you will receive an additional check for $2,500).Hourly rates of $39 to $50 CAD per hour.No cap on pay rates and every summer we do per... Voir plus
