Talent.com
Crossfuze
Remote Associate Engagement ManagerCrossfuze • Red Deer, Alberta
Remote Associate Engagement Manager

Remote Associate Engagement Manager

Crossfuze • Red Deer, Alberta
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

The Associate Engagement Manager (AEM) is responsible for managing the successful deployment of ServiceNow solutions for Crossfuze clients, supporting our Engagement Management team, and acting as the client contact for services. Additional responsibilities for the AEM include scheduling, resource management, providing project status, and maintaining high levels of client satisfaction.

This position is fully remote, candidates for this role must be located in Canada.

Position Responsibilities:

  • Single point of contact for ServiceNow client engagements
  • Responsible for client satisfaction throughout the engagement
  • Understands the client business issues and problems and helps the client change the way they work
  • Works with engagement managers to produce weekly project reports
  • Manages project risks, issues, action items, and decisions
  • Manages project resources, schedules, tasks, and other project work as requested by engagement managers
  • Identifies opportunities to provide additional value to our clients
  • Supports the continuous improvements of our implementation methodology and service offerings based on client experiences
  • Schedules and facilitate meetings, including producing agendas, meeting notes, and following up on meeting actions
  • Maintain 75% billable utilization target after 180 days in the position
  • A Bachelor’s degree or equivalent experience
  • Very strong communication skills with the ability to set appropriate expectations with clients
  • Experience or training in project management
  • Strong organizational and analytical skills
  • Strong interpersonal skills, client-centric attitude, ability to deal with cultural diversity
  • Demonstrated ability to lead teams and achieve success with client software implementation projects
  • Background working with external clients and companies is desirable
  • Experience working on ServiceNow projects preferred
  • Agile Scrum experience and Scrum Master certification is desirable
  • ITIL V3 or V4 Foundations Certification is preferred
  • The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it’s up to you!
    • Flexible remote work options
    • Additional PTO day for mental health
    • Competitive paid time off
    • Half-day Fridays
  • Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits.
    • Paid maternity and paternity leave for biological birth and adoption
    • Newborn, adoption and fertility assistance
    • Competitive training & development programs
    • Extended Healthcare Plan
    • Group RRSP with employer match
    • 10 days toward bereavement leave
  • Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice.

Compensation Range:

The anticipated compensation range for this position is $70,000-90,000 CAD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors.

Equal Employment Opportunity:

Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.

Créer une alerte emploi pour cette recherche

Remote Associate Engagement Manager • Red Deer, Alberta

Offres similaires

Full-Time Focus Group Participant - Remote

ApexFocusGroupRed Deer
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Voir plus

 • Offre sponsorisée

Personal Banking Associate

TD BankRed Deer, AB, CA
Temps plein

Services bancaires personnelsPostulerremote type: Sur placelocations: Red Deer, Albertatime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 20 juin 2026 (I... Voir plus

 • Offre sponsorisée

Part-Time Focus Group Participant - Remote

ApexFocusGroupRed Deer, AB, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Voir plus

 • Offre sponsorisée

Freelance Recruiter Working Remotely

RecXchangePonoka, AB, CA
Télétravail
Temps plein

Discover an exciting Freelance Recruiter role where you can work remotely.Earn between $3,000-$11,000 for each successful candidate placement through a dynamic collaborative platform.Ideal for inde... Voir plus

 • Offre sponsorisée

Earn Money Testing Apps - Remote

AlmediaPonoka, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Insurance Sales Representative

Combined InsuranceWimborne, AB, CA
Temps plein

Are you an enthusiastic, results-driven individual with a desire for independence and flexibility in how you manage your workday? Do you want to make a meaningful impact in your community and in th... Voir plus

 • Offre sponsorisée • Nouvelle offre

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausPonoka, AB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausPonoka, AB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupPonoka, Alberta, Canada
Télétravail
Temps plein +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Voir plus

 • Offre sponsorisée

Sales Floor Associate — Growth & Impact

SaversRed Deer, AB, CA
Temps plein +1

A leading thrift store operator in Canada is seeking Sales Floor Associates to create a supportive and engaging experience for customers and donors.This position offers both full-time and part-time... Voir plus

 • Offre sponsorisée

Red Deer Personal Banking Associate Trainee

TDRed Deer, AB, CA
Temps plein

Become a Personal Banking Associate Trainee with TD in Red Deer, Alberta, engaging customers and facilitating service transactions effectively.This role focuses on providing essential digital educa... Voir plus

 • Offre sponsorisée

Earn Extra Income - Remote

AlmediaLacombe, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Complete Online Surveys For Cash (Up to $25/per)

Earn HausPonoka, AB, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Remote Recruiter | $3,000-$11,000 Per Placement

RecXchangePonoka, AB, CA
Télétravail
Temps partiel

Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000-$11,000 Per Placement.Work remotely from anywhere in the world.Recruiters across the world are leaving traditional agencies.Ins... Voir plus

 • Offre sponsorisée

Earn Money By Taking Surveys - Remote

AlmediaRed Deer, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Market Research Associate - No Experience

Clubshop | USRed Deer, Alberta
Temps plein

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Voir plus

Earn Cash From Taking Surveys Online

Earn HausPonoka, AB, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Therapy Assistant

Alberta Health ServicesPonoka, AB, CA
Temps plein

This position may qualify for a recruitment incentive of up to $60,000 based on the length of their Return for Service.For full details, visit rcif-hsaa.The job opportunity available is for a certi... Voir plus

 • Offre sponsorisée

Keyholder (FT/PT) — Retail Leadership & Customer Service

Red Apple Stores IncPonoka, AB, CA
Temps plein +1

A leading retail chain in Ponoka, AB, is seeking a Keyholder for both full-time and part-time positions.The role involves assisting the Store Manager with store operations, including managing expen... Voir plus

 • Offre sponsorisée

Earn Money Playing Games - Remote

AlmediaPonoka, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus