Talent.com
Endossed
Remote User Support RepresentativeEndossed • Surrey, British Columbia
Les candidatures ne sont plus acceptées
Remote User Support Representative

Remote User Support Representative

Endossed • Surrey, British Columbia
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

What we are about & What we expect from our User Support Team

Endossed is more than a payment solution: it is a way for users to break free from digital servitude. Endossed has built the world’s first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.

We won’t rest until everybody knows. We’re seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO; your part will be to ensure that the user experience with Endossed is seamless. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data.

You will

The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by:

  • Responding to requests via our direct chat in the application (Intercom)
  • Responding to emails sent by users complaining or wanting help (Gmail)
  • Creating content to automate the process of supporting users (blogs, videos, help documents)
  • Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc

The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.

You will not be a fit if

  • You are not driven and independant
  • Have less than excellent verbal and written communication skills
  • Are not hungry for success
  • You do not possess these traits
    • Relentlessness
    • Grit
    • Humility
    • Curiosity
    • Raw intelligence
    • Integrity
    • Courage

We value

  • Experience with user support
  • Amazing human beings who are hustlers and laugh in the face of adversity
Créer une alerte emploi pour cette recherche

Remote User Support Representative • Surrey, British Columbia

Offres similaires

Customer Support Representative, Tax Software - REMOTE

Working SolutionsVancouver, Metro Vancouver Regional District, CA
Télétravail
Temporaire

Working Solutions seeks engaging and tech savvy independent contractors to provide customer support to.No prior tax experience needed for this role*.In this role, you will assist customers with sof... Voir plus

 • Offre sponsorisée

Customer Support Representative

7shiftsVancouver, Metro Vancouver Regional District, CA
Temps plein

We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America.Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision... Voir plus

 • Offre sponsorisée

Senior Customer Support Engineer

Hamilton Motor CompanyVancouver, Metro Vancouver Regional District, CA
Temps plein

Hamilton Motor Company is a leader in automotive technology, offering premium aftermarket solutions that modernize the driving experience.We sell modules and replacement screens that update the inf... Voir plus

 • Offre sponsorisée

Administrative Support Assistant - Remote Work

HrstalentsolutionsSurrey, Metro Vancouver Regional District, CA
Télétravail
Temps plein

Explore the role of Administrative Support Assistant with a focus on remote work.This position offers a chance to perform routine tasks with a structured approach, perfect for organized individuals... Voir plus

 • Offre sponsorisée

Sales Representative (Remote)

Max TechnologiesVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

We are a well-capitalized software startup with a mission to simplify enterprise software transactions.We are looking for motivated salespeople to join us on our mission.We are looking for self-sta... Voir plus

 • Offre sponsorisée

Remote Entry-Level Sales Representative with Training and Support

AO Globe LifeVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

Embark on your sales career with a fully remote entry-level position.Enjoy structured training and ongoing mentorship while working to develop skills in customer communication and service.In this r... Voir plus

 • Offre sponsorisée

Remote Patient Support Specialist (Canada)

AVEEVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Voir plus

 • Offre sponsorisée

Remote Product Support Specialist at Ashby

AshbyVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

Drive exceptional support as a Remote Product Support Specialist with Ashby.Engage with North American customers on weekends for a rewarding technical support journey.This unique position with Ashb... Voir plus

 • Offre sponsorisée

Remote Sales Representative Fostering Customer Relationships and Growth

AO Globe LifeVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

Elevate customer engagement as a dedicated Remote Sales Representative.Drive sales success, develop relationships, and advocate for client satisfaction within a dynamic environment.This position is... Voir plus

 • Offre sponsorisée

Remote Senior Support Engineer - Automotive Electronics

Hamilton Motor CompanyVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A leading automotive technology firm is seeking a full-time remote technical support representative to assist customers with aftermarket infotainment systems.You will need at least 3 years of relev... Voir plus

 • Offre sponsorisée

Remote Customer Support at ForgeFit

ForgeFitVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

Become a Remote Customer Support Specialist at ForgeFit and play a vital role in assisting our fitness industry partners.Provide outstanding service to ensure seamless interactions from order to in... Voir plus

 • Offre sponsorisée

FinTech Technical Support Representative

CapitolisVancouver, Metro Vancouver Regional District, CA
Temps plein

Explore a rewarding role as a Technical Support Representative at FISPAN Services Inc.Bring your technical insights and customer service skills to assist clients with complex banking software solut... Voir plus

 • Offre sponsorisée

Remote Inbound Call Center Rep – Customer Support

MCIVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A leading Business Process Outsourcing company is seeking a Remote Inbound Call Center Representative.You will be responsible for answering customer inquiries, providing information about products,... Voir plus

 • Offre sponsorisée

Customer Service Representative - Technical Support

BIS Safety SoftwareVancouver, Metro Vancouver Regional District, CA
Temps plein

Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Voir plus

 • Offre sponsorisée

Remote Sales Representative

MCIVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

Be among the first 25 applicants.MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multipl... Voir plus

 • Offre sponsorisée

Sales Representative (Remote)

AO-Globe LifeVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

About the job Sales Representative (Remote).About US: At Globe Life, we are dedicated to helping individuals and families protect what matters most.As a leader in the insurance industry, we offer a... Voir plus

 • Offre sponsorisée

Remote Technical Support Specialist (Customer Care)

BIS Safety SoftwareVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service.The ideal candidate has at least 2 years of cu... Voir plus

 • Offre sponsorisée

Remote IT Help Desk Technician — Grow Your Career

Powergroup ResourcesVancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver.This full-time role involves providing technical support for various IT issues and ensuring client satisfact... Voir plus

 • Offre sponsorisée

Remote Bilingual Customer Support (French–English)

BET99Vancouver, Metro Vancouver Regional District, CA
Télétravail
Temps plein

A leading online sportsbook in Canada is looking for a Customer Support Representative to manage inquiries via live chat and email.You will be responsible for ensuring customer satisfaction, addres... Voir plus

 • Offre sponsorisée

L1 Support Hero

GAM TechVancouver, Metro Vancouver Regional District, CA
Temps plein

GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.Our mission is to create fun, success, and innovation... Voir plus