About Us:
VetWise (formerly Smart.Vet) is a provider of telehealth services in the veterinary industry, offering innovative solutions to pet care. Our mission is to deliver accessible, high-quality care to pets and their owners through a virtual environment. Over 70% of pet health concerns can be effectively addressed through virtual consultations, allowing us to provide timely and convenient care.
We are dedicated to collaborating with animal hospitals by enhancing their in-person services, extending care availability and easing the workload on brick-and-mortar practices. Our goal is to support overburdened hospitals by providing patient care when it's needed most, whether during regular hours or after. We’re not here to compete—we're here to collaborate. While we've grown, we maintain a "mom and pop" culture and mentality, valuing personal relationships, and fostering a close-knit, supportive work environment.
The Opportunity:
VetWise is expanding and seeking seasonal part-time passionate, remote Registered Veterinary Technicians (RVT’s) to join our growing team in Ontario over our busy summer months! This role allows you to utilize your RVT skills to support pet owners, enhance access to care, and reduce the workload for veterinary hospitals.
Your Role:
Conduct Remote Patient Triage and Support: Assess pet symptoms and medical histories through teletriage, helping determine the level of care needed, direct pet owners to appropriate next steps, whether emergency care or telemedicine consultation.
Client Education and Support: Provide compassionate support and answer questions about managing symptoms or administering medication after a consultation has been completed.
Coordinate Follow-Up Care and Appointments: Schedule follow-up appointments or check-ins and coordinate referrals to in-person clinics when necessary for further diagnostics or treatment.
Document and Update Patient Records: Accurately record patient histories and client interactions in the system to maintain up-to-date medical records for continuity of care.
Provide Emergency Virtual Triage: Offer immediate virtual triage assistance for urgent cases, assessing whether the situation requires emergency intervention and advising clients on first steps until they can reach in-person care.
Technical Support for Virtual Consultations: Ensure clients are prepared for virtual consultations by providing guidance on using the Smart.Vet platform and troubleshooting any issues to maintain a smooth consultation process.
Our Requirements:
Must hold an active registration in Ontario and be a current member in good standing with the OAVT.
Minimum of 3-5 years experience as a Registered Veterinary Technician/ Technologist (RVT)
Minimum of 1 year of direct customer service experience
Excellent verbal and written communication skills
Must be proficient in using technology (i.e. skilled in navigating computers, managing virtual consultations, and using telehealth platforms to deliver high-quality veterinary care remotely)
Must have a quiet dedicated workspace at home including reliable high speed internet access, laptop or desk top computer
Capable of exercising sound judgment and problem-solving independently in a remote setting, including the ability to assess urgent situations and determine appropriate next steps
Must be available to work on weekends
Must be able to successfully pass an internet speed test
Why Join Us?
Be part of a growing, innovative company that values a "mom and pop" approach to teamwork and relationships
Work remotely from the comfort of your home
Schedule
Part-time Seasonal Role (April - September)
This role requires recurring Saturday and or Sunday shifts
Location
Remote - Registered in the province of Ontario
If you are a compassionate, skilled RVT with a passion for expanding access to veterinary care and supporting pet owners and veterinary teams alike, we invite you to apply! Submit your resume and complete our pre-screening questions to take the first step toward joining our family at VetWise.
Remote Remote Veterinary Technician (Seasonal) • Niagara Falls, Ontario
Heartland Niagara Animal Hospital is Hiring a Registered Veterinary Technician!.Registered Veterinary Technician (RVT).Negotiable and based on experience & licensure.Tuesday - Friday, 8:30 AM - 6:0... Voir plus
PetSmart does Anything for Pets – JOIN OUR TEAM!.At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating meaningful experiences for pets and their famil... Voir plus
Morgan Animal Hospital is seeking an experienced Registered Veterinary Technician to join our renowned practice in Niagara Falls.Provide compassionate care in a Fear Free Certified clinic with a fo... Voir plus
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus
PetSmart does Anything for Pets – JOIN OUR TEAM!.At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating meaningful experiences for pets and their famil... Voir plus
Morgan Animal Hospital is looking for an experienced Registered Veterinary Technician (RVT) who values compassionate care and teamwork in Niagara Falls.Contribute to our Fear Free environment and s... Voir plus
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Voir plus
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus
Transform your career at Heartland Niagara Animal Hospital as a Registered Veterinary Technician.This full-time position offers a balance of work-life and veterinary practice.Heartland Niagara Anim... Voir plus
Become a Registered Veterinary Technician (RVT) at Heartland Niagara Animal Hospital, located in Niagara Falls.This full-time position prioritizes compassionate patient care and collaborative teamw... Voir plus
Dawland Landscape Maintenance Inc.Experienced Horticulture Technician in Niagara on the Lake, Ontario.Engage in diagnosing plant issues and implementing customized care strategies for thriving land... Voir plus
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus
Occasional Teachers- Technology (Intermediate/Senior).Interviews will be scheduled toward the end of the summer/beginning of the academic year as school administrators return in preparation for the... Voir plus
A leading pet care company located in Niagara Falls seeks a Pet Groomer responsible for providing grooming services and ensuring a positive pet parent experience.As a groomer, you will play an esse... Voir plus
Employer: Dawland Landscape Maintenance Inc.Work Location: 231 East and West Line Niagara on the Lake.Conduct regular inspections of plant material across multiple sites.Diagnose plant health issue... Voir plus
Heartland Niagara Animal Hospital is hiring a Registered Veterinary Technician (RVT) for a full‑time position in Niagara Falls.Schedule: Tuesday – Friday 8:30 AM – 6:00 PM with rotating Saturdays 8... Voir plus
A nationwide retail pet supply chain in the Niagara Region is looking for a Pet Bather to engage with pet parents and provide exceptional grooming services.The role includes ensuring pet safety, up... Voir plus
Morgan Animal Hospital has been a trusted part of the Niagara Falls community since 1975.We are a five-doctor, well-established practice providing high-quality, compassionate veterinary care.We are... Voir plus
Morgan Animal Hospital has been a trusted part of the Niagara Falls community since 1975.We are a five‑doctor, well‑established practice providing high‑quality, compassionate veterinary care.We are... Voir plus
Hello! We are a welcoming family based in the beautiful Niagara-on-the-Lake, Ontario, and we are looking to hire a dedicated nanny to join our family.We recently welcomed twins who will need specia... Voir plus
