Talent.com
Endvr
Remote Customer Support RepresentativeEndvr • Halifax, Nova Scotia
Les candidatures ne sont plus acceptées
Remote Customer Support Representative

Remote Customer Support Representative

Endvr • Halifax, Nova Scotia
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

At ENDVR, we’re focused on empowering the world’s best action sport, optical, outdoor and lifestyle brands to connect with in-store associates. We’re the digital platform focused on sales in the physical world, and we make it easy for brands to engage with retail sales associates to drive sales, share product knowledge, promote their brand, and gather data to measure success in real-time.


We’re growing quickly and looking for a Customer Support Representative to help our customers navigate the ENDVR platform as we scale. We’re looking for a thoughtful problem solver who cares deeply about world-class customer experiences, understands the retail environment, and wants to grow alongside the platform.

What You’ll Do

    • Contribute to diverse tasks, projects, and initiatives that support departmental and company-wide growth.
    • Triage and respond to incoming customer inquiries through email and our ticketing system with clarity, empathy, and efficiency.
    • Become an expert in the ENDVR platform, supporting and training new and existing customers on best practices to increase adoption and success.
    • Work with customers to identify, reproduce, and resolve issues — focusing not just on what they’re asking for, but why they’re asking.
    • Share recurring issues, insights, and customer feedback with the Product and Development teams to help continuously improve the platform.
    • Identify repeat support questions and help create user guides, manuals, and knowledge-base articles to reduce future inquiries.
    • Maintain high customer satisfaction and contribute to a positive, supportive customer experience.

You Own This If You Have

    • Experience working in retail, especially in environments where customer experience, product knowledge, and communication matter.
    • Experience using the ENDVR platform (as a retail associate, manager or brand rep) — this is a strong advantage.
    • A genuine belief in the importance of world-class customer service and a desire to help people succeed, not just complete tasks.
    • A passion for the outdoor, action sport, optical, or lifestyle industry, through personal participation, professional experience, or both.
    • A growth mindset — you’re motivated to learn, improve, and excel in your role every day.
    • A strong work ethic and positive attitude, valuing accountability, ownership, and collaboration over having all the answers.
    • Curiosity and empathy — you enjoy asking thoughtful questions and guiding customers toward the best outcome.

What We’re Looking For

    • You’re computer-savvy and comfortable working with web-based tools, dashboards, and ticketing systems.
    • You're confident in navigating new software and learning new systems, even if you haven’t used them before.
    • You don’t need a deep technical support background — attitude, ownership, and willingness to learn matter more than prior tech experience.
    • Strong written and verbal communication skills, with the ability to explain complex topics in simple terms.
    • Excellent time management, organization, and prioritization skills in a fast-paced environment.
    • Strong attention to detail and the ability to analyze issues and make well-reasoned decisions.
    • French language proficiency is a plus.

$45,000 - $55,000 a year

About ENDVR

We’re a fast-growing and humble start-up team that understands the impact that technology can make in the retail space. ENDVR is based in Montreal with a fun and flexible hybrid working environment.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Créer une alerte emploi pour cette recherche

Remote Customer Support Representative • Halifax, Nova Scotia

Offres similaires

Re-Entry Navigator: Housing, Jobs & Support

Volunteers of America Delaware ValleyNS, CA
Temps plein

A community support organization in Nova Scotia is seeking a candidate responsible for recruiting and supporting ex-offenders.Key duties include maintaining contact with clients, linking them to re... Voir plus

 • Offre sponsorisée

Travel RN Telemetry – 7-Week Nova Scotia Assignment

Mimak Care CorporationNS, CA
Temps plein

A healthcare provider is seeking a Registered Nurse (RN) for a 7-week travel assignment in Nova Scotia.The ideal candidate will work 12-hour shifts and deliver high-quality patient care in emergenc... Voir plus

 • Offre sponsorisée

Senior Battery Storage Field Technician

CSI Solar Co., LtdNS, CA
Temps plein

A leading renewable energy company is seeking a Sr.Service Technician to join their Nova Scotia team.This role involves commissioning and maintaining energy storage systems, ensuring compliance wit... Voir plus

 • Offre sponsorisée

Senior Service Technician

Canadian SolarNS, CA
Temps plein

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide.As a leading manufacturer of solar panels, inverters, and energy sto... Voir plus

 • Offre sponsorisée

Bilingual German Call Center Representative

MCINS, CA
Temps plein

Remote Work‑at‑Home | Canada – Bilingual Call Center Representative (English & German).MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to clients.Handle... Voir plus

 • Offre sponsorisée

Remote Nurse Practitioner at Cloudcure

CloudcureNS, CA
Télétravail
Temps plein

Cloudcure is seeking a Nurse Practitioner to join our mission of enhancing healthcare accessibility across Canada.Leverage your experience to support patient care in an innovative digital health se... Voir plus

 • Offre sponsorisée

Online Data Analyst - Odia Speakers (Remote)

TELUS Digital AI Data SolutionsNS, CA
Télétravail
Temps plein

Online Data Analyst - Odia Speakers (Remote).Remote opportunity with TELUS Digital AI Data Solutions.Join us in enhancing digital maps used worldwide.Conduct research and evaluation tasks in a web-... Voir plus

 • Offre sponsorisée

Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere

Berry StreetNS, CA
Télétravail
Temps plein +2

We’re looking for entrepreneurial, empathetic Registered Dietitians (RDs) and Certified Nutrition Specialists (CNSs) licensed in any state to help us bring medical nutrition therapy (MNT) to all.Th... Voir plus

 • Offre sponsorisée

Canada Power Field Service Representative - Newfoundland

VertivNS, CA
Temps plein

Canada Power Field Service Technician - Newfoundland.Canada Power Field Service Technician - Newfoundland.Seniority level: Mid-Senior level.Job function: Engineering and Information Technology.Indu... Voir plus

 • Offre sponsorisée

RN Telemetry (Travel) - Nova Scotia $3307/wkly

Mimak Care CorporationNS, CA
Temps plein

Registered Nurse (RN) – Telemetry (Travel Assignment).This role is ideal for nurses who thrive in fast-paced environments and are confident delivering high-quality patient care in emergency setting... Voir plus

 • Offre sponsorisée

Inside Sales Representative

OPENLANEEnfield, NS, CA
Temps plein

At OPENLANE we make wholesale easy so our customers can be more successful.We're a technology company building the world’s most advanced-and uncomplicated-digital marketplace for used vehicles.We'r... Voir plus

 • Offre sponsorisée

Commercial Insurance CSR

Caldwell Roach InsuranceElmsdale
Temps plein

Rooted in local values, Caldwell Roach is an independent brokerage who collaborates with Canada’s top insurers to bring you an array of choices, exceptional value, and security.They have a dedicate... Voir plus

 • Offre sponsorisée • Nouvelle offre

Remote Nurse Practitioner — Digital Health Startup

CloudcureNS, CA
Télétravail
Temps plein

A fast-growing digital health startup is seeking a Nurse Practitioner in Nova Scotia to perform clinical assessments and offer patient guidance.You will collaborate with a care team, embracing pati... Voir plus

 • Offre sponsorisée

Expert Senior Service Technician at Canadian Solar

Canadian SolarNS, CA
Temps plein

Join Canadian Solar as an Expert Senior Service Technician in Nova Scotia and make a difference in the renewable energy landscape.Bring your technical acumen to enhance energy storage solutions.Thi... Voir plus

 • Offre sponsorisée

Remote Market Research Assistant – Earn Up to $50/Task

Occupons QuebecCurtisbury, NS, Canada
Télétravail
Temps partiel

Compensation: Up to $50 per task.We are seeking individuals to complete small, remote market research tasks from home.Your insights help shape future products, services, and public trends.All tasks... Voir plus

 • Offre sponsorisée

Client Solutions Specialist — Commercial Insurance CSR

Caldwell Roach InsuranceElmsdale
Temps plein

A local insurance brokerage in Elmsdale, Nova Scotia seeks a Commercial Insurance Customer Service Representative.The role involves providing exceptional client experiences, processing policy chang... Voir plus

 • Offre sponsorisée • Nouvelle offre

Overnight Customer Service Representative -ACT

Circle KEnfield, NS, CA
Temps plein

As a Customer Service Representative, You Will Enjoy.Opportunities for fast career advancement.Years of Service Recognition Program.Supporting Work Permit holders through PNP (some conditions may a... Voir plus

 • Offre sponsorisée

Travel Telemetry Registered Nurse with 7-Week Assignment Opportunity

Mimak Care CorporationNS, CA
Temps plein

Elevate your nursing career as a Travel Telemetry Registered Nurse for a 7-week assignment.Experience the stunning Nova Scotia while providing exceptional patient care during 12-hour shifts.This po... Voir plus

 • Offre sponsorisée

Remote Paid Panel Immediate Start. Customer Service Representative Agent Welcome

AFG IncHalifax, Canada
Télétravail
Temps partiel

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible remote market research opportunit... Voir plus

 • Offre sponsorisée

Online Data Analyst - Remote (Canada)

TELUS Digital AI Data SolutionsNS, CA
Télétravail
Temps plein

Online Data Analyst - Remote (Canada).TELUS Digital AI Data Solutions.Get AI-powered advice on this job and more exclusive features.You will work on a project aimed at enhancing the content and qua... Voir plus