Director, Business Strategy

161 Bay Street (93021) Canada TorontoToronto Ontario

Director Business Strategy

About Capital One Canada

For 30 years weve been on a mission to change banking for good. We challenge the traditional bank stereotype fostering a culture where innovation thrives and bold ideas are celebrated. We pair data-driven strategy with the autonomy to take ownership of complex high-impact challenges.

Youll be encouraged to own your work from end-to-end and challenge the status quo to build solutions that impact the lives of millions of Canadians because at Capital One we analyze and innovate. Youll be empowered to grow and develop in an environment that balances high-performance standards with a genuine investment in your long-term success. If youre ready to redefine whats possible and drive exponential growth this is where you can create whats next.

About the Role

You will have the opportunity to flex skills as a general manager across credit operations and technology in a critical area of our business that is responsible for delivering over $1B in revenue that is poised to lead a revolution in technology-led risk management and meaningfully invest in our customer agenda with the right leadership in place.

Your Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth profitability and customer success for Capital One in the face of shifting consumer and regulatory behavior. A proven track record of decision making and problem solving based on analytics. The passion to ensure our terms are mission aligned and unassailable in the market.

• Technology & process ownership: Have an ownership mindset and strategic planning with a 6-24 month horizon. Develop and implement enhancements in our technology capabilities to lead the enterprise in risk management. You should be able to drive a roadmap of continuous improvement while ensuring critical business processes continue to be invested in through PDCAs.

• People leadership: Manage and develop a cross functional team of analysts process managers and product. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One. Ability to build and leverage the capabilities of a high-performing team as well as business partners across the enterprise. You should foster innovation drive critical decisions hold business partners accountable and be able to consistently deliver results.

Basic Qualifications:

• 5 years of leading analytical process and product teams

• 5 years of leading a cross functional team of 8 reports

• 5 years of experience working in an Agile environment

Preferred Qualifications:

• Bachelors Degree or equivalent experience

• A deep understanding of product economics and PNL experience

• High level of intellectual curiosity and comfort with ambiguity

• Can collaboratively drive teams and stakeholders with disparate goals

• Able to present to executive management often and in a compelling manner on key KPIs and results

Working at Capital One

Youll be empowered to take end-to-end ownership of your work and your career backed by a high-performance hybrid culture and holistic suite of benefits designed to support your whole self.

• Take ownership of your own potential: Whether youre looking to upskill pivot into new business areas or master your craft youll have access to tools and mentorship to reach your potential and define your career trajectory.

• Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model with 3 days in the office per week that gives room for both collaboration and personal commitments.

• Benefits built for your life: We take a holistic approach to well-being providing support for you and those who are most important to you. This includes: full coverage for spouses domestic partners and dependents a one-time Work From Home allowance to build your comfortable workspace up to $3000 in mental health coverage and up to $5000 in annual tuition subsidies.

Youll find that Capital One is committed to helping you thrive and evolve every step of the way.

This posting is for an existing vacancy.

Weembrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However no hiring decisions are made using AI as every hiring decision is made by our hiring managers business interviewers and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Required Experience:

Director

Employment Type : Full-Time
Experience: years
Vacancy: 1