Product Coordinator Lead

SMS Equipment is seeking an experienced and detail-driven Product Coordinator Lead to provide senior technical leadership and operational oversight within our Centralized Sales Administration (CSA) team. This role plays a critical governance function across the full lifecycle of heavy equipment and attachment transactions, supporting margin protection, OEM compliance, and disciplined financial execution. If you bring deep heavy equipment lifecycle knowledge, strong financial acumen, and a passion for coaching others, we want to hear from you.

Work Location: Acheson, ABSalary:$80,000 to $85,000 per annumWork Arrangement: Fixed on siteSchedule:Monday to Friday, 8 – 4:30 PM

What You’ll Do

• Act as the senior subject matter expert for equipment lifecycle governance, OEM processes, ERP workflows, and financial controls across CSA operations.
• Provide hands-on technical guidance, coaching, and escalation support to Product Coordinators, including review of complex or high‑value transactions.
• Oversee end-to-end equipment procurement through OEM channels, ensuring contractual compliance, accurate documentation, and margin protection.
• Lead quality control of unit governance files, ensuring audit readiness, lifecycle traceability, and adherence to internal controls.
• Provide senior oversight of equipment logistics, including cargo releases, port-direct shipments, and coordination of delivery timelines.
• Validate equipment costing, Cost Work Sheets (CWS), invoicing, and ERP receiving to ensure accurate financial reporting and reconciliation.
• Serve as the subject matter expert for warranty lifecycle management, OEM programs, and rental or demo asset governance.
• Support weekly COSA processes, resolve aging or escalated issues, and identify opportunities for continuous improvement.

What You Bring

You bring advanced technical and financial expertise in heavy equipment administration and lifecycle governance, along with the ability to lead through influence and provide senior-level guidance in complex, margin‑sensitive environments. You are recognized as a subject matter expert, comfortable supporting escalations, validating financial accuracy, and partnering cross‑functionally to ensure disciplined execution across equipment transactions.

• Advanced knowledge of the full heavy equipment sales and equipment lifecycle, from procurement through final financial close
• Working knowledge of OEM platforms and compliance processes (e.g., Komatsu, Takeuchi, BOMAG, NPK)
• Proven financial acumen, including the ability to review deal structures, reconcile complex costing, and protect margins
• Proficiency with ERP and CRM systems and advanced Excel skills
• Experience mentoring, coaching, or providing technical guidance to coordinators or administrators
• Communication and collaboration skills across Sales, Operations, Finance, Logistics, Credit, and OEM partners

Nice to Have

• Post‑secondary education in Business, Commerce, Supply Chain, Finance, or a related field

This position is classified as an Individual Contributorrole in SMS Equipment’s competency framework, requiring demonstration of core competencies(customer focus, collaboration, and technical/functional expertise).

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.