Senior Manager, People Services et HR Operations

Ready to propel your career within a major international environment? We are looking for a human-centric and inspiring leader to step into the role of Senior Manager, Employee Services and HR Operations.

In this strategic and highly collaborative position, you will have the opportunity to lead a talented Canadian team dedicated to delivering an exceptional employee experience. As a cornerstone of our structure, you will work hand-in-hand with seasoned leaders and actively contribute to the evolution of our HR practices. If you thrive on combining a global vision with close proximity to your teams, this tailored challenge in Longueuil is made for you!

Advantages
JOB BENEFITS

- Highly Competitive Compensation: A solid salary scale built to recognize your expertise at its true value.
- Performance Bonus: A highly advantageous annual bonus program to reward your successes.
- Comprehensive Protection: A robust and complete range of health benefits and group insurance plans for you and your family.
- Established Team: The satisfaction of managing a team of autonomous, engaged professionals who take pride in their daily work.
- Global Exposure: A stimulating opportunity to travel internationally once or twice a year for strategic alignment meetings.

Responsibilities
DUTIES AND RESPONSIBILITIES
As the Senior Manager, Employee Services and HR Operations, your daily routine will be dynamic and diverse:

- Lead, mobilize, and develop the Canadian Employee Services team by providing inspiring coaching to build a high-performing, service-oriented culture.
- Oversee the daily delivery of HR services across the entire employee lifecycle (onboarding, job changes, benefits administration, and employee documentation management).
- Foster the adoption of standard HR tools and processes by building strong, trust-based relationships with business partners and senior executives.
- Act as the primary point of contact and escalation for complex operational challenges or leadership inquiries.
- Drive continuous improvement and standardization initiatives to simplify and optimize the service delivery experience for both managers and employees.

Qualifications
QUALIFICATIONS AND SKILLS
To fully thrive as our Senior Manager, Employee Services and HR Operations, you bring the following profile:

- Management Experience: A solid, progressive track record in HR operations or HR shared services, including proven experience in people management.
- Bilingualism: Excellent proficiency in both English and French, written and spoken, essential for seamless daily collaboration with international colleagues and partners.
- Technological Savvy: Practical experience working with Workday (or an equivalent enterprise-scale HRIS).
- Corporate Background: Previous experience navigating within a large organization or a complex, regulated, matrix environment.
- Rigor and Presence: Exceptional organizational skills, sharp attention to detail, and a natural ability to communicate with impact when presenting to senior leadership.
- Prioritization Skills: Strong adaptability, resilience, and the ability to successfully navigate an evolving environment.

Summary
Would you like more information about the role and the organization? Apply today or send your resume to marisol.dixon-levasseur@randstad.ca

See you very soon, hopefully!
Marisol

*Only selected candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.