Quality Assurance Engineer

Description Founded in 2004, NetBrain is the leader in no‑code network automation. Its ground‑breaking Next‑Gen platform provides IT operations teams with the ability to scale their hybrid multi‑cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need NetBrain is looking for an experienced Senior QA Engineer to work on a variety of automation‑related projects for our unparalleled network automation platform, powered by agentic‑AI. We need a detail‑oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. This role works on a hybrid schedule at our Toronto, ON office and passion for software development and automation is a must‑have!

What You’ll Do

Provide guidance and support to junior QA engineers; share best practices, testing techniques, and knowledge with the QA team.

Develop detailed test plans and strategies based on project requirements and specifications; design comprehensive test cases and scenarios to cover functional and non‑functional requirements; ensure complete coverage of all the use cases, test cases, and workflows.

Execute manual and automated tests, ensuring thorough coverage of the application; perform different types of testing such as functional, regression, performance, usability, and security testing.

Identify areas for improvement in QA processes and methodologies; stay updated with industry trends and incorporate new tools and practices into the QA process.

Identify, document, and track software defects using appropriate tools; collaborate with development teams to reproduce, diagnose, and resolve issues.

Collect and analyze quality metrics to evaluate the effectiveness of testing efforts; generate test reports and provide quality assessments to stakeholders; work closely with developers, product managers, and other stakeholders to ensure alignment on quality goals; participate in design and code reviews to provide feedback from a QA perspective.

Evaluate and recommend QA tools and technologies; ensure the QA environment and tools are properly set up and maintained; identify and assess risks associated with software releases and deployments; develop mitigation strategies to address potential quality issues; ensure that software meets regulatory standards and industry best practices; implement and enforce QA standards and guidelines within the team.

Understand customer requirements and ensure that deliverables meet their expectations; act as a liaison between customers and the development team to address quality concerns.

Develop and maintain automated test scripts to improve testing efficiency; integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

What You Bring

BS in Computer Science, Electrical Engineering or equivalent experience.

4+ years of experience in software testing or SDET roles.

High proficiency in computer technology and advanced programming ability with Python, Java, Go or other general‑purpose programming languages.

Practical experience testing cloud infrastructure (AWS preferred).

Solid API/Security testing and automation skills.

Hands‑on experience with CI/CD (Jenkins, GitHub Actions, etc.) and release engineering (pipelines, artifacts, approvals, progressive delivery).

Strong understanding of networking (TLS, DNS, load balancing).

Experience with virtualization technologies, specifically VMware (vSphere/ESXi) and Microsoft Hyper‑V.

Experience working in high‑scale SaaS environments or large‑scale distributed systems.

Strong written and verbal English communication skills.

Keen attention to detail and excellent problem‑solving skills.

Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.

Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

Able to work in our Toronto, ON office on a hybrid schedule.

What We Offer

Base salary range: $105,000 - $130,000 plus potential bonus.

Comprehensive benefits package including 401(k), medical, dental coverage.

Other benefits as part of our Total Rewards philosophy.

Equal Opportunity NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

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