Senior Manager Procurement

Employment Type: Permanent
Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to makeaviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

Join our Corporate Services division as we embark on a continuous improvement and digital transformation journey. The ambition of Corporate Services is to be the trusted proactive partner providing data-driven corporate services for the business, while upholding the highest fiduciary standards.

The Corporate Services division encompass the following departments: Corporate Finance, Treasury and Tax, FP&A, Regional Finance across 5 regional offices, Internal audit, Corporate Risk and Compliance, Corporate Administration and Procurement.

Reporting to the Assistant Director, Procurement Services you specialize in the digital landscape and will be managing complex software, cloud services, and specialized talent that keeps our association running.

You will act as a data driven procurement expert and partner to our global teams, helping them navigate the "Buy vs. Build" dilemma and ensuring our external partnerships—whether they are enterprise platforms or specialized contractors—deliver maximum value.

What your day would be like

• Software & SaaS Strategy: Lead high-stakes negotiations for enterprise software licenses, cloud infrastructure (AWS/Azure/GCP), and niche SaaS platforms.
  
• Proactively source and manage indirect categories: covering supplier identification, RFx/competitive events including property leasing, negotiation, and contract award.
  
• Contingent Workforce Procurement: Source contractors and professional services. You will negotiate hourly rates, SOWs (Statements of Work), and ensure we are getting top-tier talent at competitive market rates.
  
• Vendor Performance & Governance: Partner with the Vendor Management team to track KPI performance, manage QBRs (Quarterly Business Reviews), and ensure service providers meet their contractual obligations.
  
• Contracting proficiency: Mastery of key clauses (liability caps, indemnities, IP, confidentiality, termination/transition assistance, audit rights, benchmarking, MFN, price‑adjustment mechanisms).
  
• Stakeholder management: Credible partner to senior leaders; balances speed, risk, and value; manages conflicting priorities.
  
• Contract Optimization: Dive deep into "hidden" costs—like auto-renewals, storage overages, and seat underutilization—to optimize our OpEx spend.
  
• Risk Mitigation: Collaborate with Security and Legal to ensure all software and service providers comply with our data privacy, AI and compliance standards.
  
• Manage the full contract lifecycle: Oversee end‑to‑end contract management, including drafting, negotiation, execution, renewal, and termination. Ensure all agreements remain compliant, current, and aligned with organizational policies while proactively identifying contractual risks and opportunities for optimization.
  
• Analyze complex data sets to support decision‑making: Interpret and manipulate large, multidimensional data sets to generate meaningful insights that inform sourcing strategies, vendor performance evaluation, and commercial negotiations. Convert analytical findings into clear, actionable recommendations that strengthen procurement outcomes. Experience with Power BI, SQL, or other data manipulation and visualization tools.

We would love to hear from you if

• 8+ years in procurement or strategic sourcing, including 3+ years focused on technology categories.
  
• University Degree in Procurement, Business Administration, or equivalent
  
• Proven ability to negotiate complex SOWs and MSA (Master Service Agreements) with both large vendors and individual contractors, supported by strong communication skills that translate complex trade‑offs into clear, executive ready recommendations.
  
• Solid partnership skills to work effectively with Vendor Management, ensuring smooth transitions from contract signature to a partner oversight and ongoing vendor performance.
  
• Deep market knowledge of technology and consulting roles (Developers, Architects, Project Managers) to ensure competitive contractor pricing, along with proficiency in ServiceNow Procurement, SAP Ariba, Coupa, and Jira workflows, e‑sourcing, eAuctions, and contract governance.
  
• Working knowledge of AI technologies(including machine learning, NLP, automation)with the capability to assess AI‑driven solutions, interpret outputs, and identify opportunities to improve procurement efficiency, analysis, and decision‑making.
  
• Fluent in spoken and written English, and knowledge of French and any other languages is an advantage.
  
• Preferred certifications include CPSM, MCIPS, CSCP/CPIM, or equivalent
  

Travel Required: N

Learn more about IATA’s role in the industry, our benefits, and the team at . We are looking forward to hearing from you!