Project Implementation Manager

Job description:

Location: Mississauga, ON | Reporting to: Director of Applications

The Mission

Direct the full lifecycle of large-scale ERP transformations—from vendor selection and RFP through to post-go-live stability. You will be the primary architect of business process transformation, bridging the gap between legacy workflows and modern SaaS/Cloud environments (Infor LN, Dynamics 365, or IFS).

Core Performance Pillars

1. Strategic Project/Program Leadership

• End-to-End Governance: Own the multi-year ERP roadmap, managing scope, multi-million dollar budgets (Burn-down/Earned Value), and resource optimization across Waterfall and Agile workstreams.
• Vendor & SI Management: Lead the RFP process and serve as the primary point of contact for external system integrators and software providers.
• Stakeholder Influence: Challenge the status quo with executive-level reporting, aligning cross-functional SMEs with overarching organizational goals.

2. Technical & Functional Mastery

• Ecosystem Expertise: Deep functional knowledge of Infor LN, IFS, or D365 across Procurement, Manufacturing, Finance, and WMS.
• Cloud Integration: Navigate complex SaaS integrations and data migration strategies, ensuring data integrity and security through rigorous cut-over planning.
• BI & Analytics: Leverage ERP data to drive corporate performance management and actionable business intelligence.

3. Change & Process Architecture

• Business Transformation: Re-engineer end-to-end organizational processes to maximize ERP ROI.
• Organizational Readiness: Execute high-impact change management plans (CCMP/CM2), including communication strategies and training programs that minimize operational friction.

Qualifications & Stack

• Experience: 10+ years in IT/Program Management; 5+ years specifically managing complex ERP implementations (General Contracting or Manufacturing background preferred).
• Education: University Degree in IT/Business; PMP, Prince2, or CCMP certifications are highly valued.
• Methodology: Expert in SDLC, WBS development, Risk Mitigation (Confluence/Jira), and Cut-over orchestration.
• Tech Stack: Jira, Planview PPM Pro, MS Project, SharePoint, and Advanced Excel.

Key Deliverables

• Project Controls: Weekly status transparency via Confluence/Jira; maintaining live Risk Registers and Decision Logs.
• Quality Assurance: Oversight of all testing phases (UAT/SIT) and formal handover to operational teams.
• Post-Mortem: Capturing lessons learned and institutionalizing best practices for continuous improvement.