Communications Coordinator

Communications Coordinator

Role Summary
The Communications Coordinator supports the delivery of internal and external communications across the business. They help manage the day-to-day flow of work, draft and organize content, and keep priorities moving forward. Success means clear, consistent communication, strong coordination across teams, and fewer bottlenecks in how work gets done.

Why This Role Matters to Modern Niagara

This role strengthens the quality and consistency of communications across the business. With a high volume of content coming from different teams, this role helps turn inputs into clear, usable communications and ensures they are delivered through the right channels, including email. It allows the team to scale content delivery without sacrificing quality.

Key Impact / Purpose

• Improve the quality and consistency of communications across the business
• Support the development of clear, practical content for employees and external audiences
• Strengthen internal email communications through better drafting, formatting, and execution
• Reduce rework by organizing and refining content before it goes out
• Support major initiatives by ensuring content is ready, aligned, and easy to deliver

Duties and Responsibilities

• Draft, edit, and proofread internal communications including emails, intranet content, and announcements
• Support internal email communications, including drafting, formatting, building, and scheduling sends
• Translate input from stakeholders into clear, practical content
• Review and refine content to ensure alignment with brand, tone, and communications standards
• Support content development for key initiatives including NPS, campaigns, and website updates
• Assist with organizing and structuring website content
• Format and prepare content for publishing across channels
• Gather inputs from teams and consolidate into clear, usable drafts
• Maintain content libraries, templates, and basic documentation
• Support light coordination to ensure content is ready when needed
• Flag gaps, inconsistencies, or risks in content before it is published

Qualifications and Experience

Must Haves

• 2–5 years in communications, marketing, or content-focused roles
• Strong writing, editing, and proofreading skills
• Experience supporting NPS programs or survey tools (, Qualtrics, SurveyMonkey)
• Experience drafting internal communications, including email
• Ability to turn rough inputs into clear, practical content
• Strong attention to detail and organization
• Experience using tools like Microsoft Office and Canva

Nice to Haves

• Experience with email or intranet platforms (, Staffbase)
• Experience developing simple graphics
• Experience taking live action photos and video
• Experience supporting website content or updates
• Familiarity with social content and basic analytics

This is a new position. Expected annual compensation; $50,000- $60,000

Modern Niagara offers a competitive total compensation package including:

• Defined Contribution Pension Plan with a generous employer contribution
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family
• An annual health spending account to support your overall wellness
• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
• A competitive vacation package with additional vacation granted throughout your tenure with the organization.
• Employer Paid Parental Leave Top Up
• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work
• Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others

Here at Modern Niagara, because we know our people are the best in the industry, we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara

Who We Are

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, and electrical needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We are committed to having a positive and meaningful impact on Canada’s infrastructure — and on the communities where we live, learn, work, and heal. We build for life.

Our Culture & Values

We value passion, initiative, determination, professionalism, and teamwork. Health and safety are embedded in everything we do, and our award-winning safety culture consistently performs well above industry standards.

Diversity, Equity & Inclusion at Modern Niagara

We are committed to building a diverse, equitable, and inclusive organization where everyone has access to opportunity, feels a sense of belonging, and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women, Indigenous, Black, racialized, 2SLGBTQIA+ people, people with disabilities, and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process. If you require accommodation at any stage of the recruitment process, please contact us at so we can make appropriate arrangements.

We appreciate every applicant’s interest in joining Modern Niagara. Only those selected for an interview will be contacted.