Senior Executive Assistant, Chief Strategy Officer

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As the Senior Executive Assistant, you will be a strategic and highly organized partner who plays a critical role in enabling executive and team success. Known for anticipating needs, managing complex calendars and deliverables, playing a critical role in event production, this role ensures seamless day-to-day operations while contributing to long-term planning. You’ll collaborate with fellow Senior Executive Assistants on enterprise-wide initiatives like Senior Leadership Summits and Strategy Offsites and guide divisional Executive Assistants to deliver consistent, high-impact support. Your ability to think critically, communicate strategically, and drive operational efficiency will be key to creating capacity and value across the team.

In this role, you will leverage your exceptional planning and organizational skills to manage multiple, competing priorities with confidence and clarity. As a critical thinker with sound judgment, you’ll identify resourceful ways to streamline operations, enhance decision-making, and strategically coordinate work across teams. Your strong communication skills and proactive mindset will enable you to drive effectiveness and alignment. With a passion for learning and a commitment to excellence, you’ll quickly become a subject matter expert - providing valuable insights and creating capacity for your team.

This is a Permanent, Full-time role based at our Vancity Head Office. This role will require you to predominately work in-office five days a week, with some flexibility to work from home time to time.

How You’ll Make an Impact:

• Proactively managing executive’s calendar, travel, and daily priorities with foresight and efficiency
• Overseeing communication flow by triaging emails, calls, reports, and presentations to ensure timely responses
• Leading budget planning and expense tracking, providing monthly variance reports and financial insights
• Representing the executive in professional communications, both written and verbal
• Preparing materials for Board and executive meetings, including presentations and briefing documents
• Conducting research and draft reports or recommendations to support strategic decision-making
• Planning and executing internal and external events with attention to detail and strategic alignment
• Maintaining organized digital filing systems and mentoring administrative staff to ensure consistent service delivery

What You’ll Bring to the Team:

• Many years of experience in senior administrative or executive support roles, with a proven ability to handle sensitive and confidential information
• Exceptional organizational skills and a proactive mindset, with the ability to manage multiple priorities and projects independently
• Strong communication and interpersonal abilities, including experience engaging with senior leaders and stakeholders
• Tech-savviness and adaptability, with comfort using tools like MS Office, Teams, SharePoint, CoPilot and a willingness to learn new systems
• Sound judgment and composure under pressure, with the ability to make informed decisions and adapt quickly in dynamic environments
• A collaborative, inclusive, and solutions-oriented approach, with a strong lens for diversity, equity, and inclusion in your work

You'll Thrive Here If You Are:

• Self-starter – you have an entrepreneurial drive and bias for action that translates to fast paced delivery and outcomes oriented results.
• Collaborative – You thrive in collaborative environments and are eager to learn new processes and systems.
• Able to work independently – Taking a business request from problem statement through discovery by assembling the right stakeholder and subject matter experts.
• Influential – You seek to collaborate and work with cross functional partnerships to get the work done effectively.
• A problem solver – You diagnose challenges and issues, develop innovative business solutions, and assess risks and opportunities that may affect the business have been put to good use.
  
  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

The salary range for this position is $69,700 to $82,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3–4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.