SAP Business Analyst
Business Requirements Elicitation and Process Flows (65%)
- Take ideas from the business and translate them into requirements/user stories for application developers.
- Facilitate collaborative sessions with business stakeholder groups to drive requirements discovery, analysis, and reviews
- Ensure requirements captured are clear (i.e. written in business language), accurate and detailed enough to support downstream design, development activities efficiently and effectively – i.e. leave no opportunity for “interpretation” of the business requirement by others
- Analyse, document E-2-E business processes and flows “AS IS” vs. “TO BE”, and communicate impact of changes for implementation planning
- Update requirements document as required to keep them current
- Support IT processes to help ensure seamless transition from test production
Incident Handling (25%)
- Facilitates ongoing support for the productive system by reviewing and triaging incident tickets and resolving within the defined SLA.
Testing (10%)
- Strong analytical, problem solving and system skills needed to support testing of new/enhanced applications prior to release into production
- Good testing knowledge
2- Qualifications
Related Experience:
•5+ years in business and/or systems analysis, requirements planning and documentation in mortgages industry
• Knowledge in Agile methodology and experience in writing user stories
•Experience in analysing and documenting business processes
• Experience with SAP
• Experience with application integration is an asset
Skills:
• Strong communication and stakeholder management skills
• Excellent analytical, attention to detail, problem solving and decision-making capabilities
• Ability to define customer/user journeys
• Work with SAP Functional Consultants and Developers to shape the end-user/ customer experience
• Process driven – understanding of business process would be an advantage
• Good organization and coordination skill and attend to detail
• Ability to help influence peers and leaders for best possible outcomes
Engagement Details
- Location (city/province) - Toronto
- Work model : Hybrid
- Contract duration and possible extension: Initially 6 months, possible extension
- Target start date as soon as possible – May 18th
Engagement Details
- Language requirements: English