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Collections ClerkHR Performance & Results • Richmond Hill, Ontario, Canada
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Collections Clerk

Collections Clerk

HR Performance & Results • Richmond Hill, Ontario, Canada
Il y a 5 jours
Type de contrat
  • Temps plein
Description de poste

FIJ Law LLP is a Richmond Hill based law firm, delivering legal services in various areas including commercial litigation focusing on debt enforcement, and mortgage remedies. While providing high-quality legal services, we maintain a professional, but relaxed and congenial environment.

We have an opening for a Collections Clerk to join our Civil and Commercial Litigation practice. While specialized training on the collections work being handled at our Firm will be provided, the ideal candidate will have a collections background, and will be a confident, organised, autonomous self-starter that is prepared to proactively work on files with the lawyers they support. We offer a very competitive compensation package with a potential for an additional commission structure.

Collections Clerk

Key Responsibilities:

  • Performs all debt collection duties in collaboration with the recovery team
  • Identifies strategies/solutions when dealing with challenging/ delinquent accounts
  • Negotiates settlement agreements on behalf of large organisations
  • Answers phone calls and follows up on inquiries regarding files assigned by the Supervisor

The successful candidate must have exceptional organisational skills and demonstrate the following:

  • A minimum of 1-3 years experience working in a similar role
  • Collection agency experience would be an asset
  • Previous experience in a Litigation practice would be considered an asset, but is not necessary
  • Excellent communication and interpersonal skills (verbal and written)
  • A calm but professional demeanor for dealing with clients regarding their accounts
  • Ability to accurately listen, understand and respond appropriately
  • Perseverance to maintain pressure for payment upon difficult accounts
  • Detail oriented with strong multi-tasking and problem-solving skills
  • Ability to take initiative and work under pressure
  • Ability to work and act independently using good judgment when assessing difficult situations
  • Ability to work with large institutional clients an asset
  • Must be proficient with Microsoft Office
  • Working knowledge of QuickBooks would be considered an asset, training will be provided

Thank you for your interest in our position!

To confirm, this position represents a current vacancy within our Firm.

Only those applicants who are selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.

Please note that your application and any related materials you provide may be processed, stored, reviewed, or otherwise used by systems in our recruitment selection process that may interact with AI tools. This includes any AI integrated functions that may be utilized by the job board through which you applied to our position.

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Collections Clerk • Richmond Hill, Ontario, Canada

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