Cambridge North ONroute - Shift Supervisor - Popeyes
ON-401, Cambridge, ON, Canada
290 HWY 401 WESTBOUND CAMBRIDGE N3C 2V6
What we offer:
- $19.90 per hour
- Overnight shift premium pay
- Meal allowance provided during shifts
- Benefits plan; Health and Dental coverage
- Employer match Registered Retirement Savings Plan
- Free uniforms
- Safe, respectful and inclusive workplace
The job:
SHIFT SUPERVISOR’s primary purpose is to support management in monitoring day‑to‑day activities of employees, ensuring productivity, responsibility for work, and smooth business operations while delivering exceptional customer service and maintaining a positive, safe work environment.
- Monitor, plan and observe daily activities of employees; coordinate breaks and keep management informed of area activities and significant issues.
- Create and maintain a safe and positive work environment free of harassment and violence.
- Model company brand standards and adhere to all policies and SOPs professionally.
- Complete opening, daily, and closing procedures/checklists in accordance with company policies.
- Follow all company cash‑handling policies, maintain proper cash security, and void transactions as needed.
- Resolve customer complaints consistently with policy and in favor of customer satisfaction.
- Practice excellent food safety and sanitation and comply with all H&S standards.
- Place and receive products, and perform monthly inventory.
- Deliver training in different brands for new employees.
- Respond to guest injuries and property damage, complete reports, and record them timely to HUB/IFM.
Reliable transportation is required as our plazas are located on the 401/400 highways, and public transportation is not available.
Who you are matters:
While previous experience working in restaurants, food service, or retail as a cashier, barista, food prep, customer service/sales associate, or team member is beneficial, the most important thing is who you are! Your values align with our values – Teamwork, Accountability, Agility, Innovation, Integrity & Community Partnership. Every customer, every time: this will make us a Great Place to Work for our team members.
ONroute is an equal opportunity employer committed to diversity, equity, and inclusion. We value team members with diverse backgrounds and experiences. We welcome all applicants and offer reasonable accommodations for people with disabilities throughout the hiring process. ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP).
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