Job Description
:As a Senior Voluntary Benefits Specialist (SVBS), we partner with plan sponsors across Canada to add optional insurance products to their workplace benefits plan. We have a strong focus on the optimal client experience – for both our plan sponsors and members. We are looking for a person who enjoys working in a fast-paced sales environment and thrives on providing excellent customer service.
Come join our friendly and welcoming team and enjoy our diverse and flexible workspaces!
What will you do?
Execute campaigns while partnering with sponsors, Account Executives, marketing, data and email deployment teams
Act as a product knowledge expert for optional insurance products
Host member education sessions in-person and over Zoom
Compile results after the campaign and work with sponsors and internal teams to get systems updated
Participate in strategic projects which will enable more sales
What do you need to succeed?
Understand group insurance products
Have exceptional written and verbal communication skills
Be able to multi-task, prioritize and organize effectively
Have experience working with sponsors, members, advisors and/or consultants
Have good working knowledge of Microsoft Excel and PowerPoint
Have experience using group benefit systems like CRM, OASIS, DARC (nice to have)
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide
Notes/Unique Requirements:
This role is flexible in location (within Canada)
Some travel required to attend member education sessions
Access to a car and valid driver's license is required for this role
What's in it for you?
The opportunity to move along a variety of career paths with amazing networking potential
Flexible Benefits from the day you join to meet the needs of you and your family
We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada
We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health
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Senior Voluntary Benefits Specialist • Lethbridge, Alberta
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