Bilingual Learning and Development Specialist

The specialist L&D designs, develops, and delivers a variety of learning solutions, including synchronous and asynchronous e-learning. Content areas may include regulatory, technical/functional, leadership, and professional development training. These learning initiatives support key business priorities across the organization and play a critical role in advancing the GFS mission.

What We Offer:

• The salary range for this position is $65 000 - $80 000 plus a potential 10% bonus
• Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
• FULL flex benefits program
• Company matching RRSP
• Family culture
• Advancement opportunities
• Profit Sharing
• 128 year, family owned and operated company history

Location

The successful candidate should be able to commute to the Milton or Ajax DC at least 4 days a week.

This position requires bilingualism in both French and English.

Duties and Responsibilities

• Collects, analyzes, and interprets needs for training and development within aligned function and/or business unit.
• Develops and executes learning solutions that support the achievement of the business objectives by collaborating with divisional resources, leadership, and additional critical Subject Matter Experts.
• Ensures the cost-effective design, sharing, implementation, measurement, evaluation and continual improvement of solutions that meet identified needs and objectives.
• Implements and maintains department-specific training programs and processes.
• Focuses all learning solutions on improving performance outcomes and business results using a systems approach.
• Oversees project communication; providing status updates, clarifying concerns and highlighting issues with key stakeholders on a regular basis.
• Makes effective financial and operational decisions that positively impact business outcomes and opportunities for competitive advantage.
• Facilitates learning solutions through various delivery methods.
• Performs other duties as assigned.

Skills and Abilities

• Improving Human Performance - Applying a systematic process of discovering and analyzing human performance gaps; planning for future improvements in human performance; designing and developing cost-effective and ethically justifiable solutions to close performance gaps; partnering with the customer when identifying the opportunity and the solution; implementing the solution; monitoring the change; evaluating the results.
• Measuring and Evaluating Learning - Gathering data to answer specific questions regarding the value or impact of learning and performance solutions; focusing on the impact of individual programs and creating overall measures of system effectiveness; leveraging findings to increase effectiveness and provide recommendations for change.
• Vocational - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects; knowledge of adult learning styles; knowledge of and ability to apply business acumen; skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Reasoning - ability to analyze needs, propose solutions and drive results; ability to come up with creative ideas about a given topic or situation, or to develop creative ways to solve a problem
• Communication - ability to communicate clearly and effectively verbally and in writing; English fluency and knowledge of proper grammar and spelling; ability to instruct others;
• Human Relations - able to motivate adult learners; ability to network and partner with others; ability to influence stakeholders; ability to leverage diversity
• Self management - ability to manage own time effectively, meet strict deadlines with success, work in a team environment

Equipment and Technology:

• Learning Management System administration
• eLearning training software
• Web page creation and editing software
• Synchronous and asynchronous learning technologies
• Google application platform (docs, sheets, presentation, forms), email, internet and HRIS software applications.
• Knowledge of office equipment used in training including projectors and video conferencing software

Experience & Competencies

• Bachelor's Degree (or equivalent combination of education and experience may be considered)
• 2 to 4 years full-time related work
• Designing and delivering learning solutions
• Managing diverse learner needs
• Evaluating learning solutions
• Selecting appropriate methodologies to maximize learning
• Leading, managing, and facilitating change within organizations
• Improving human performance
• Gathering data to show the value of learning and performance solutions
• Achieving desired outcomes of projects on time and within budget