Talent.com
Coast Capital Savings
Member Services Representative (Part-time) - CloverdaleCoast Capital Savings • Surrey, British Columbia, Canada
Les candidatures ne sont plus acceptées
Member Services Representative (Part-time) - Cloverdale

Member Services Representative (Part-time) - Cloverdale

Coast Capital Savings • Surrey, British Columbia, Canada
Il y a 11 jours
Type de contrat
  • Temps partiel
Description de poste
Location(s): Cloverdale Branch
Job Type: Part Time Regular
myWork Program: Office
Starting Salary Range: $24.05 - $25.44

Background Screening Requirement:
  • Enhanced Criminal Record Check
  • Credit Check
  • Identity Verification
  • Employment Verification
  • References

Job Purpose

On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do.
This is a Part-time (minimum of 15 hours weekly and maximum of 30 hours weekly) position based out of Cloverdale Branch in Surrey. The sucessful candidate must be available to work on Tuesday, Fridays and Saturdays.

Accountabilities

  • Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values;
  • We build connection.
  • We act with courage.
  • We re-imagine.
  • Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more!
  • Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
  • Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
  • Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
  • Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
  • Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur.

Skills & Qualifications

To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities.
  • Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members.
  • Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome.
  • Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in.
  • Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it.
  • Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them.
  • Curiosity - You are a life-long learner who loves to grow their understanding of the financial world.
  • Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization.
  • Adaptability - You happily handle whatever situation comes your way.
  • Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking.
  • Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching.

Equity, Diversity & Inclusion at Coast Capital

Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

Coast Capital is committed to providing an accessible recruitment experience. If you are a candidate with a disability and require accommodation(s) during any stage of the recruitment process, please contact us at accessibility@coastcapitalsavings.com or 778-391-5836. This contact is intended solely for inquiries or feedback related to accessibility barriers, accommodation requests or alternate format requests. We will work with you to ensure your needs are met. You will only receive a response to inquiries related to these topics.


Why join Coast Capital Savings?
  • Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
  • A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
  • Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
  • Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
  • Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.
  • Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  • Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.
  • An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.
  • We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.
  • Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.


D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Créer une alerte emploi pour cette recherche

Member Services Representative (Part-time) - Cloverdale • Surrey, British Columbia, Canada

Offres similaires

Member Services Representative

NFW FitnessVancouver, Metro Vancouver Regional District, CA
Temps plein

Member Services Representative.Join our fitness family, change lives, be a part of a winning team, and a positive environment.Career opportunity, great benefits; we are passionate about our Team an... Voir plus

 • Offre sponsorisée

Seafood Team Member (Service Counter) - Part Time

Whole Foods MarketVancouver, Metro Vancouver Regional District, CA
Temps partiel

Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department.All Whole Foods Market Retail jobs require ensuring... Voir plus

 • Offre sponsorisée

Seafood Team Member (Service Counter) - Part Time

Whole Foods Market IP. L.P.North Vancouver, Metro Vancouver Regional District, CA
Temps partiel

Provides support as a member of the seafood team to include duties related to counter service, stocking, and sanitation in the seafood department.All Whole Foods Market Retail jobs require ensuring... Voir plus

 • Offre sponsorisée

Guest Services Representative 1st and 2nd Shifts - FT

IDM Hospitality ManagementRichmond, Metro Vancouver Regional District, CA
Temps plein

Genuine hospitality begins and ends with our associates.Each of our hotels delivers an authentic experience that honors its community.Our associates are the bedrock of that experience.We take serio... Voir plus

 • Offre sponsorisée

Fitness Coach & Member Services Pro (Part-Time)

GoodLife FitnessVancouver
Temps partiel

A leading fitness company in Vancouver is seeking a Sales and Service Representative (Fitness Coach) to engage with members, conduct equipment orientations, and generate memberships.The ideal candi... Voir plus

 • Offre sponsorisée

Team Member - Beverage

Ontario Trillium FoundationBurnaby
Temps plein +1

Tim Hortons is looking for a dependable Team Member to join our afternoon shift.This role focuses on customer service, food preparation, and maintaining store operations.This is a part-time positio... Voir plus

 • Offre sponsorisée

Team Member

Dawn - Job Searchsurrey, bc, ca
Temps plein

As a Team Member at our client, you play a key role in delivering exceptional customer service, preparing high-quality food, and maintaining a clean, welcoming environment.You will collaborate clos... Voir plus

 • Offre sponsorisée

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Liferichmond, bc, ca
Temps plein +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Voir plus

 • Offre sponsorisée

Sales Representative Cloverdale - unlimited earning potential (426)

Trail Appliances Ltd.Surrey, Metro Vancouver Regional District, CA
Temps plein

Do you want UNLIMITED earning potential?.Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience.Trail Appliances... Voir plus

 • Offre sponsorisée

Experienced Member Services Representative

Community Savings Credit UnionSurrey, Metro Vancouver Regional District, CA
Temps plein

Provide exceptional member service as a knowledgeable Member Service Representative.Handle financial transactions, mentor staff, and contribute to community upliftment from our Surrey branch.In thi... Voir plus

 • Offre sponsorisée

Member Services Coordinator

Miles Employment GroupVancouver, BC, CA
Temps plein
Quick Apply

Member Services Coordinator: Elevate Your Professional Impact Mission-Driven Excellence in Member Relations Our client is a premier professional organization dedicated to advancing the standards an... Voir plus

Customer Service Representative (Part Time)

Best Buy CanadaRichmond, Metro Vancouver Regional District, CA
Temps partiel

Pay listed is for the location advertised.You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy.As a c... Voir plus

 • Offre sponsorisée

Part-Time Focus Group Participant - Dining Out

ApexFocusGroupRichmond, BC, CA
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Voir plus

 • Offre sponsorisée

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSquamish, BC, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Member Service Representative

ComsavingsSurrey, Metro Vancouver Regional District, CA
Temps plein

Community Savings Credit Union | Full time.We exist to unite working people to build a just world".As a member-owned financial cooperative and the largest fully unionized credit union in B.Communit... Voir plus

 • Offre sponsorisée

Sales Specialist (Part-Time) - Oakridge

NestleVancouver, Metro Vancouver Regional District, Canada
Temps partiel

At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices.This position offers a competitive salary within the range specified above.Free coffee ... Voir plus

 • Offre sponsorisée

Full-Time Member Services Agent Vancouver

FitziiVancouver
Temps plein

Join the Vancouver Lawn Tennis & Badminton Club as a Full-Time Member Services Agent, where outstanding service meets a premier social environment.Provide key support to over 4,000 members while ma... Voir plus

 • Offre sponsorisée

Service Team Member- 3am Start Required

The Michael's CompaniesVancouver, Metro Vancouver Regional District, CA
Temps plein +1

Service Team Member- 3am Start Required page is loaded## Service Team Member- 3am Start Requiredlocations: Vancouver-665 W Broadwaytime type: Part timeposted on: Posted Yesterdayjob requisiti... Voir plus

 • Offre sponsorisée

Splitsville Guest Service Team Member

Splitsville Entertainment Inc.Richmond, Metro Vancouver Regional District, CA
Temps plein

Become a vital part of Splitsville by delivering exceptional guest service! This dynamic Team Member role allows you to create memorable experiences while enjoying a fun work environment.As a Team ... Voir plus

 • Offre sponsorisée

Member Services Representative - C$25.2 An Hour - Part Time

Coast CapitalVancouver, Canada
Temps partiel

The Member Services Representative will provide support and financial advice to members, focusing on building relationships and resolving banking issues. Voir plus