Business Quality Leader

Overview Plant Quality Manager (Silent-Aire)

Build your best future with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine building performance to serve people, places, and the planet. Join a winning team that empowers you to build your best future! Our teams support a wide range of industries worldwide, offering meaningful work and learning opportunities. We prioritize our employees’ physical, financial, and emotional wellbeing. Become part of the Johnson Controls family and thrive in a culture where your voice and ideas are valued.

What We Offer

Competitive pay

Comprehensive benefits including retirement savings, extended health care, dental, and vision

Paid holidays, vacation, and sick time

Collaborative and supportive team environment

Commitment to safety through our Zero Harm policy

Who We Are Founded in 1994, Silent-Aire designs, engineers, and manufactures hyperscale cooling and modular data center solutions. With over 3,000 employees and 13 manufacturing facilities across North America and Europe, Silent-Aire has been part of Johnson Controls’ Data Center Solutions group since May 2021.

Learn more: silent-aire.com

What You Will Do

The Plant Quality Manager will be responsible for coordinating activities required to direct and control the organization’s activities impacting quality as delivered to our customers for the Edmonton and Nisku plants.

They are responsible for the Quality Management System in the facility and will continuously monitor/improve the system.

The job function covers all operational aspects of the facility; they will manage all quality efforts relating to assembly areas in a cost-effective manner and in accordance with specified business requirements.

How You Will Do It

Promote quality achievement and performance improvement across the organization by maintaining a constant awareness of the customer’s perspective from a QA standpoint, including collecting and analyzing performance data against defined parameters.

Develops and implements plans for overall defect-reduction programs, monitors their effectiveness and implements appropriate adjustments.

Brings together staff of different disciplines and leads the group to plan, formulate and agree on comprehensive quality procedures, including APQP concepts.

Works methodically to establish a clearly defined system that all staff can apply and incorporate.

The Manager interfaces with customers for resolution of any problems with finished goods, including in-process or final product acceptance documents. Acts as the key contact with customers' auditors and takes responsibility for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.

The incumbent maintains a current ISO 9001 registration:

performs training

documents revisions

interfaces with the registrar

conducts and leads management review meetings

Participates in the review of design, manufacturing, purchasing and test documentation to ensure that the design and customer's requirements are met on assigned products. Ensures tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary

Evaluates discrepant materials, conducts MRB and leads the plant management team in dispositioning materials and driving appropriate corrective actions

Works with Purchasing to establish and maintain quality requirements for external suppliers. Ensure compliance with national and international standards and legislation, this includes adjudication of vendor claims for recovery of monies that result from vendor-related quality problems.

The Manager recruits, retains, manages and conducts performance evaluations for subordinate personnel to ensure a well-qualified and motivated department.

What We Look For

This position requires a BS in Engineering or a BS equivalent in a technical field, with a minimum of seven (7) years of related experience in a high-paced manufacturing environment in the role of Quality Controls Manager or Senior Engineer

ISO 9001 lead auditor certification required.

Advanced proficiency in Microsoft Suite Applications (Outlook, Word, Excel, Access, and PowerPoint) required, Minitab or similar statistical analysis software preferred.

ASQ CQM certification preferred.

Six Sigma Black Belt certification preferred.

This position is 100% in office, no remote or hybrid work is possible.

Approximately 10% travel required.

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