Sr Financial Payroll Expert

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

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DHL Express Canada is seeking a proactive, experienced Sr. Financial Payroll Expert to join our National Office in Brampton. This role supports a complex, unionized workforce governed by the Canada Labour Code (CLC), including hourly, salaried, and owner‑operator populations across Canada.

The successful candidate will bring strong payroll leadership, deep compliance expertise, and advanced system knowledge of Kronos and ADP. The role is responsible for end‑to‑end payroll oversight, including bi‑weekly reconciliation and validation, statutory compliance, payroll reporting, audit readiness, process automation, and continuous improvement.

Key Responsibilities

Payroll Leadership & Processing

• Provide formal people leadership to payroll team members, including coaching, mentoring, performance feedback, and development planning.
• Set priorities, allocate work, and monitor quality and timeliness of payroll deliverables.
• Oversee bi‑weekly payroll processing and reconciliations for hourly employees and owner operators; support salaried payroll as required.
• Provide leadership and guidance to payroll team and act as the escalation point for complex issues.
• Ensure payroll activities align with:
• Canada Labour Code (CLC)
• Collective agreements
• Federal and applicable provincial legislation
• Internal governance and control standards
• Drive payroll delivery with a strong focus on accuracy, timeliness, compliance, and service quality.
• Reconcile gross‑to‑net results, statutory deductions, employer contributions, and third‑party payments.
• Conduct comprehensive pre‑payment reviews and validations.
• Maintain complete audit documentation and approval support for each payroll cycle.

Payroll Reporting & Statutory Remittances

• Prepare, validate, and submit payroll remittances and regulatory filings to federal and provincial tax authorities and other applicable statutory boards and agencies, ensuring timely and accurate compliance with all legislative requirements
• Ensure timely and accurate remittance of statutory deductions, union dues, garnishments, and third‑party withholdings.
• Own monthly, quarterly, and year‑end payroll reporting, reconciliations, and variance analysis.
• Support internal and external audits and partner with Finance, Tax, and Labour Relations to ensure payroll obligations are accurate and auditable.

Audit, Controls & Compliance

• Design and maintain payroll audit and validation controls to ensure ongoing compliance with the CLC, collective agreements, and internal policies.
• Conduct proactive audits focused on overtime, premiums, retroactive pay, leave entitlements, and deductions.
• Identify payroll risks and implement corrective and preventative actions.

Issue Resolution & Continuous Improvement

• Lead resolution of payroll discrepancies, remittance issues, and complex employee inquiries.
• Perform root cause analysis on recurring issues and drive sustainable improvements.
• Act as process owner for automation and optimization initiatives across ADP Workforce Now, UKG Workforce Dimensions, and related tools.
• Support payroll‑related system enhancements, legislative changes, and transformation initiatives.
• Develop and deliver targeted payroll training for supervisors and people managers.
• Provide guidance on time and attendance, approvals, pay codes, payroll cut‑offs, and key CLC considerations.
• Serve as a payroll subject‑matter expert for supervisor inquiries, updating training materials as processes or systems evolve.

Compliance, Data Management & Administration

• Issue and maintain fuel rates in accordance with collective agreements.
• Manage day‑to‑day payroll inquiries across all employee groups.
• Process bi‑weekly Records of Employment (ROEs) and respond to Service Canada and Workers’ Compensation requests.
• Maintain payroll data integrity, including:
• New hire setup access in UKG
• Payroll master data updates in ADP Workforce Now

Qualifications

Experience & Certification

• 5–7+ years of progressive payroll experience, preferably in a unionized, federally regulated environment.
• Demonstrated people leadership or senior payroll oversight experience.
• Payroll Compliance Practitioner (PCP) certification completed or in progress.

Technical & Professional Skills

• Strong proficiency with Kronos and ADP.
• Strong knowledge of Canadian payroll legislation, statutory remittances, and reporting.
• Experience supporting owner‑operator payroll models.
• Advanced Excel skills for reconciliation, audit, and analysis.
• Strong communication, analytical, and stakeholder‑management capabilities.
• Ability to operate confidently in a high‑volume, deadline‑driven environment.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.