AI Website Manager

Responsibilities

Website Building & Delivery

• Manage a portfolio of customer website projects from intake to launch using our AI-assisted development workflow.
• Conduct customer intake conversations to understand goals, requirements, brand direction, and what a successful implementation should look like.
• Translate customer vision into functional, well-structured websites, iterating based on feedback while maintaining clear scope and timelines.
• Keep your project queue organized, up to date, and on track so deadlines are met and risks are surfaced early.

Customer Communication & Project Management

• Own customer communication throughout the website build process, from intake through launch sign-off.
• Lead structured milestone touchpoints, including intake, mid-build review, and pre-launch walkthroughs, so customers understand progress, next steps, and expectations.
• Send timely, professional updates that reflect our commitments, manage expectations clearly, and proactively address questions or blockers.
• Communicate scope changes, trade-offs, and timeline impacts directly and professionally.
• Escalate complex issues or at-risk accounts early, providing clear context and a recommended path forward.

Team Leadership & Quality Standards

• Lead by example by demonstrating a high standard of website delivery, customer communication, and project ownership.
• Supervise, mentor, and train Specialists to ensure consistent execution across build quality, customer experience, timelines, and launch readiness.
• Support onboarding for new team members by training them on our AI-assisted workflow, communication standards, and delivery process.
• Hold the team accountable to quality and consistency by identifying performance gaps and coaching proactively.
• Build and maintain QA checklists, usability standards, templates, and repeatable processes that raise the baseline quality of every website we deliver.
• Participate in retrospectives and process reviews to identify gaps, improve team workflows, and turn successful practices into repeatable standards that make the team more effective.

AI Tool Usage

• Use AI-assisted development tools to build efficiently, move quickly, and improve the quality of website delivery.
• Bring an AI-first mindset to daily work, actively looking for ways to use emerging tools to improve speed, consistency, and outcomes.
• Share practical learnings from your own customer workflows and contribute to a growing library of team best practices.

Skills & Qualifications

Required Qualifications:

• Prior team lead, management, or supervisory experience, with a demonstrated ability to coach, train, and hold others accountable to a consistent standard.
• Hands-on experience building websites, ideally using AI-assisted development tools or modern no-code, low-code, or front-end development workflows.
• Experience with AI-assisted development tools such as Claude Code or similar environments.
• Strong customer-facing communication skills, especially in writing, with the ability to explain progress, manage expectations, and handle feedback professionally.
• Excellent organization and project ownership, with the ability to manage multiple customer accounts, meet deadlines, and flag risks early.
• Comfortable working in a fast-moving, AI-enabled environment where tools, workflows, and best practices continue to evolve.
• Strong attention to detail and commitment to quality, usability, and consistency across customer-facing work.
• AI-centric mindset: you default to AI-first thinking and are comfortable building in an environment where the tooling evolves quickly.

Preferred Qualifications:

• Background in customer success, digital agency work, SaaS onboarding, implementation, or website delivery.
• Familiarity with project management tools such as Asana, Jira, or similar platforms.
• Experience in the health, wellness, fitness, or studio software space.

Why Work With Us?:

• Work with a passionate, dynamic, and fast-growing team dedicated to making a meaningful impact in the wellness industry.
• Competitive salary, vacation, and benefits package.
• Hybrid work environment with opportunities for career growth and development.
• Work in a culture that values creativity, collaboration, and continuous learning.

Please note that only those selected for an interview will be contacted.

We appreciate you taking the time and look forward to reviewing your application!

WellnessLiving is an equal opportunity employer. Employment decisions are based on qualifications, experience, and business needs. We prohibit discrimination and harassment of any kind and consider all qualified applicants without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital or family status, or any other status protected by applicable law.

We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.