At AO Globe Life, long term relationships matter. We believe in supporting families not just at the
beginning, but throughout their entire journey. This role focuses on ongoing care, communication, and
ensuring clients always feel supported.
You will assist existing members with updates, questions, and service needs, helping maintain strong
relationships and a positive experience. This is a remote / work from home position centered on
communication, consistency, and care.
● Support members with service requests and updates
● Provide clear information and guidance
● Maintain accurate records and follow up systems
● Strengthen long term client relationships
● Collaborate with advisors and leadership as needed
● Strong communication and listening skills
● Empathy and professionalism
● Organization and attention to detail
● Comfort with remote tools
● A people first mindset
● Reliable and predictable attendance
● Ability to work full time or part time depending on role requirements
● Professional communication and conduct
● Commitment to helping families Make Tomorrow Better
● Training and mentorship
● A supportive, relationship focused environment
● Opportunities for advancement
● A culture built on trust and service
Client Support Advisor Remote • Niagara Falls, Ontario, Canada
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