Service Team Lead / Supervisor / Shift Manager

Company :  LOLO Hospitality @ Tallgrass Tap House

Position : Service Team Lead

Job Classification :   Full Time, Non-Exempt

Benefits Eligibility :   Eligible

Reports To :   Tallgrass Tap House Assistant General Manager or General Manager

Summary of Role :   The Service Lead oversees daily service-related execution. It monitors, coaches and improves the performance and success of the service team. This role includes oversight of and involvement in : team leading, service execution, guest experience, cleanliness, and company policy adherence. The primary goal of this role is to create memorable guest experiences, that help advance the team reputation, through coaching and accountability of service team members.

Work Schedule : 35-40 hours per week; will vary based on business volume. Schedule will vary based on business need but a generally consistent weekly schedule can be expected. Evening and weekend shifts required.

What’s in it For You :

• Hourly pay within the pay range of $18.00-$23.00 per hour based on experience
• Health and Dental Insurance offered, company pays half
• Paid Time Off
• Short Term Disability Insurance
• Life Insurance
• Holiday Pay for company observed holidays
• 50% discount at all company locations
• Eligible for Employee Referral Bonus Program
• Mentor-guided career & personal development opportunity, via our 1-1 program
• Potential for access to industry related certifications
• Company sponsored gatherings and events

Key Responsibilities :

What We Need From You :

Physical Demands :

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