Bilingual Inside Sales Representative
TPS Promotions & Incentives is an international award winning, innovative and reliable supplier of promotional products, incentive programs, print, POP, fulfillment and e-store solutions. We provide promotional solutions for industry leading, progressive brand-oriented companies providing measurable results against strategic sales, marketing and HR objectives.
TPS is seeking a Bilingual (French/English) Inside Sales & Order Entry Representative to join and support one of their long-tenured, high-value clients. This position offers an exciting opportunity to be part of a company that values teamwork, efficiency, and maintaining strong relationships built on trust and reliability.
Bilingual Order Entry Representative (French/English) – Join a leading marketing & advertising agency known for creativity, collaboration, and long‑standing client partnerships.
Position Status: Existing vacancy
Salary Range: $55,000 to $65,000 based on experience
Why This Role?
- Be the trusted point‑of‑contact for a high‑value, long‑tenured client.
- Drive revenue growth through upselling and cross‑selling of marketing, print, and promotional solutions.
- Thrive in a fast‑paced, supportive environment where teamwork and reliability are celebrated.
Key Responsibilities
- Process B2B client orders from entry to delivery with precision and speed.
- Build and nurture strong client relationships; provide timely updates and proactive service.
- Identify and pursue upsell/cross‑sell opportunities to expand client spend.
- Respond to product, pricing, and order‑status inquiries with professionalism and urgency.
- Coordinate with account management, production, and logistics to ensure flawless fulfillment.
- Draft and follow up on quotes & proposals, supporting business‑development initiatives.
- Maintain meticulous records in CRM/ERP systems (Salesforce preferred).
- Assist with seasonal campaigns, special projects, and client initiatives as needed.
What You’ll Bring
- Fluency in French & English (spoken & written).
- 2+ years inside‑sales, order‑entry, or customer‑service experience—ideally in marketing, advertising, print, or manufacturing.
- Proven ability to build rapport with B2B clients and uncover growth opportunities.
- Razor‑sharp attention to detail and a relentless follow‑through mindset.
- Excellent interpersonal & communication skills; a customer‑first attitude.
- Proficiency with Microsoft Office; experience with CRM/ERP (Salesforce a plus).
- Organized, self‑motivated, and thriving in a collaborative, high‑tempo setting.
What We Offer
- Competitive compensation and benefits.
- Hybrid work arrangement (remote‑friendly).
- Continuous learning & career‑growth opportunities.
- A culture that values creativity, teamwork, and long‑term client success.
TPS Promotions & Incentives is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed.
TPS Promotions & Incentives is an equal opportunity employer.
Ready to bring ideas to life and grow with a top‑tier agency? Apply today and become a key player in delivering exceptional client experiences!