Learning & Development Coordinator

Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST We value collaboration, both in-person and remotely.

This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3 days per week.

Role Summary As the Learning & Development Coordinator, you will play a critical role in supporting the planning, coordination, and administration of learning initiatives across the organization including launches, promotions and company-wide operational training.

You will also work closely with cross ‑ functional teams to ensure learning materials, documentation, and project milestones are well organized, aligned, and delivered on time.

You will be reporting directly to the Senior Manager of Learning & Development.

Responsibilities Assist with creating and updating learning materials, including presentations, facilitator guides, job aids, and eLearning content Provide quality assurance on learning materials by proof-reading the content, checking learner accessibility and ensuring course functionality such as links and quizzes are working as expected Provide planning and operational support for events and webinars requiring Learning and Development involvement, including, but not limited to, Launch Essentials Live, webinars, recorded demonstrations and internal events.

Set up events/webinars, including scheduling and configuring the session requirements, organizing dry-run sessions, filming, room set-up, and coordination of props and support materials Support facilitators during the event/webinar as a producer by moderating the chat, polls, Q&A, and troubleshoot when necessary Manage learning administration tasks such as course scheduling, registration, communications, and tracking participation Create, organize and maintain Learning & Development documentation (training materials, project plans, trackers, SOPs, and reports).

Track key deliverables, dependencies, and deadlines to support timely completion of learning initiatives.

Use Excel and SmartSheet to build and maintain trackers, schedules, dashboards, and basic reports Partner with the Senior Manager of Learning & Development and cross-functional stakeholders to outline work back dates and deliverables for each event/webinar Qualifications Completion of a post-secondary program in Administration or Human Resources or related field plus 3-4 years of experience in a junior HR role or an equivalent combination of education and experience 3+ years providing coordinator support for cross functional teams Advanced proficiency in MS Office (MS Excel, Word, PowerPoint, Outlook) 2+ years' experience with SharePoint or other document management platforms Knowledge and experience using Project Management tools such as Smartsheet -preferred Desktop publishing experience especially with InDesign-preferred Education program administration experience (including instructor-led and eLearning) – preferred Strong people and communication skills with the ability to collaborate effectively across teams and levels Proactive, highly organized and extremely detail-oriented Demonstrated responsibility and ownership – ability to see things through and manage tasks and projects to completion Total Rewards Competitive salary, quarterly and annual bonuses based on individual and company goals 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards The Application Please submit a resume with a cover letter.

Applications are currently being reviewed.

Immediate submissions are still welcome. Our Company Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers.

For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education.

As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer.

We are passionate about maintaining an inclusive workplace that encourages and values diversity.

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