VIE - IS&T Business Partner (m/f)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Contrat type: Volontariat International en Entreprise (VIE). To learn more about the VIE program: click here

Work location: Montreal & St-Bruno (Quebec, Canada)

VIE duration: 24 months

Your future role

Take on a new challenge and apply your expertise in IT and operational support in a dynamic and innovative field. You’ll work alongside collaborative and diverse teammates.

You'll play a key role in driving operational excellence, innovation, and business value through effective IS&T solutions. Day-to-day, you’ll work closely with teams across the business (regional IS&T partners, SPOCs, solution architects, project teams, and local management), coordinate local end-user support, and manage local infrastructure projects, among other responsibilities.

You’ll specifically take care of consolidating user feedback and requirements, managing local support services, and ensuring alignment with regional and global IS&T strategies, but also contribute to local budget management and audit activities.

We’ll look to you for:

• Coordinating local end-user support and managing on-site support teams.

• Monitoring and escalating major local issues and ensuring resolution.

• Managing local IT assets and ensuring compliance with ICQ requirements.

• Supporting local infrastructure projects from initiation to execution.

• Acting as the key local contact for IS&T operational matters and promoting global services and solutions.

• Managing relationships with local support service partners and ensuring performance alignment with business needs.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in IT, Information Systems, Business, Engineering, or equivalent.

• Proven experience in end-user support and operational support.

• Proficiency in French and English.

• Strong communication skills and ability to collaborate with international teams.

• Results-oriented mindset and ability to work independently.

• Intellectual curiosity and creativity.

• Experience in project management or coordinating multiple stakeholders.

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Collaborate with multicultural teams and engaged colleagues

• Work with qualified and expert professionals in their fields

• Contribute to innovative projects and cutting-edge technology solutions

• Utilise our inclusive and flexible working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards a leadership or specialized role within Alstom

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Intern, Project Manager, Information Systems, Entry Level, Technology