On-Call Service Coordinator (Part-Time) $20–$25/hour (office shifts) + flat rate for on-call coverage Home Care Agency We’re looking for a dependable and detail-oriented On-Call Service Coordinator to help support our clients and caregivers during after-hours and scheduled office shifts.
This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can stay calm under pressure.
Schedule 1–2 weekdays in office: 8:30 AM – 5:00 PM Every other weekend on call: Friday 5:00 PM – Monday 8:30 AM 2 evenings per week on call: 5:00 PM – 8:30 AM What You’ll Do Answer incoming calls from clients and caregivers with professionalism and urgency Troubleshoot and resolve after-hours service issues Coordinate schedules and fill open caregiver shifts Accurately log calls, updates, and changes in scheduling software Communicate schedule adjustments and urgent needs clearly and promptly Provide general administrative and office support during daytime shifts What We’re Looking For Prior administrative, coordination, or scheduling experience (required) Experience in home care, healthcare, or senior services (preferred) Strong communication and problem-solving abilities Ability to work independently and make decisions in time-sensitive situations Comfortable using basic computer systems and scheduling tools Why Join Us?
This is a newly created role with the opportunity to make a real impact and grow with our team.
You’ll play a key role in ensuring continuity of care and supporting both clients and caregivers when it matters most.
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On Call Service Coordinator: Part Time • London, ON, CA
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