Director, Strategy, Performance and Partnerships (Community Services)

Director, Strategy, Performance and Partnerships (Community Services)

Base pay range : CA$142,560.00 / yr – CA$178,196.00 / yr

Hiring Manager : Manager, Talent Acquisition – Region of Waterloo

The Role

At the Region of Waterloo, we believe community is built through connection—and connection is built through people who see what’s possible when we work together. We’re searching for a Director of Strategy, Performance and Partnerships in Community Services to help weave stronger threads between our divisions, our partners, and the people we serve. Someone who sees collaboration not as a process, but as a spark that drives lasting change.

Departmental Leadership and Impact

As a senior leader within Community Services, you’ll guide the Strategy, Performance and Partnerships (SPP) division as the department’s strategic hub—a central connector that enables collaboration, insight, and alignment across all four divisions :

• Housing & Homelessness
• Children’s Services
• Employment & Income Supports

Your work will help us act as one department—strengthening shared systems, clarifying what supports should be centralized, and ensuring each division benefits from common tools, frameworks, and partnerships.

This role offers the opportunity to learn deeply from what’s already working, to listen, observe, and then help shape the next iteration of SPP’s purpose and structure. You’ll bring fresh eyes and thoughtful curiosity to help us evolve—ensuring that the division’s focus and capacity align with its promise.

What You’ll Lead

Who You Are

You’re a connector, strategist, and deeply relational leader who thrives in complex environments. You can translate ideas into shared action and bring clarity where there’s complexity. You do this in a style rooted in collaboration, listening, learning, and kindness.

Our Service Philosophy : People First. Relationships Matter.

Everything we do in Community Services is grounded in people and relationships. We :

Accessibility and Accommodations

The Region of Waterloo is committed to providing an accessible and inclusive workplace where all employees can succeed. If you require accommodations at any stage of your employment, please let us know. Your hiring manager will reach out prior to your start date to discuss the role, workspace, and typical workday to ensure you have the supports you need to be successful. Accommodations are flexible and may be adjusted as your needs or role evolve. All discussions regarding accommodations are confidential, focused on supporting your success, and respect your choice about what, if any, personal information you wish to share. For questions or to request accommodations during your recruitment, onboarding or employment, please contact talentmanagement@regionofwaterloo.ca , or call our Service First Contact Centre at (519) 575‑4400.

Please note : candidates will be provided an update on their application. Please check your spam or junk folder occasionally.

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