Clerk, Child / Adolescent Mental Health, CAPE - BC Children’s Hospital

Clerk, Child / Adolescent Mental Health, CAPE

BC Children’s Hospital

Vancouver, BC

What you’ll do

• Schedules patient appointments and books follow-up appointments, ensuring appropriate date, time and location are provided. Adjusts arrangements in accordance with patient and departmental requirements.
• Screens referrals received in the department for necessary information according to departmental requirements and criteria identified by the program. Gathers additional information as necessary by phoning either the referral source or the patient. Enters patient demographics and other relevant information into departmental database and generates intake form from database.
• Processes patient registrations by documenting and / or collecting patient information on registration forms. Receives patients upon arrival into the area, ensures patient demographics are accurate by confirming with the patient or guardian and advises appropriate professional that the patient has arrived. Files completed and accurate forms once the above information is obtained.
• Processes accepted referrals as directed by staff by entering and sending out patient questionnaires, booking appointments. Maintains computerized list of patients re-directed to the community by keeping updated records in the patient database.
• Retrieves and returns charts to Health Records as required.

What you bring

Qualifications

Skills & Knowledge

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Location :  4500 Oak Street, Vancouver BC, V6H 2N9

Applications will be accepted until position is filled.

Hours of Work :   Monday – Thursday; 0800-1600

Requisition #  170444E

What we do

BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include : Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs :

PHSA and BCCH are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and / or persistently marginalized groups identified under the Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and / or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan : A First Nations Case Study.