Client Care Attendant

Union: SEIU Service
Number of vacancies: 1
Site: West Park Healthcare Centre
Department: 6D Complex Continuing Care
Reports to: Manager Program Services
Hours: Days/Evenings
Wage Range: $30.34 - $30.87 per hour. Start rate non-negotiable and determined in accordance with collective agreement requirements
Hours: 0.40 FTE
Status: Permanent Part-Time
Posting Date: October 23 2025
Closing Date: October 29 2025

Position Summary

As an integral member of the healthcare team the Certified Care Attendant (CCA) fulfills assigned responsibilities related to patients daily routines and fundamental care requirements. Working within the framework of hospital guidelines protocols and the units care delivery approach the CCA executes tasks under the supervision of the Registered Nurse ensuring patients well-being and comfort.

Duties

• Follows KARDEX for patient care needs including communication meal assistance transferring ambulation toileting hygiene and grooming.
• Executes individualized care plans addressing instructions such as diet restrictions safe transferring pressure ulcer prevention restraint use fall prevention and assisted communication.
• Reports patient condition changes to the Registered Nurse promptly and objectively including skin integrity mental status sleep patterns nutritional factors weight bowel functions and behaviors.
• Assists with psychosocial patient needs responds to call bells answers phones supports healthcare team provides coverage during breaks attends meetings and contributes to a safe environment.
• Documents care and changes in patient condition following hospital policy using Core Care Summary and Progress Notes.
• Operates equipment like lifts and wheelchairs ensuring functionality and notifying staff of concerns.
• Maintains a safe environment by adhering to safety standards identifying and preventing safety issues attending safety meetings and using personal protective equipment.
• Exhibits the Centers core values and contributes to patients well-being.

Qualifications :

• High school diploma (Grade 12) or equivalent education.
• Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA)
• Personal Support Worker Certification obtained from either an Ontario College of Applied Arts and Technology program or an Accredited PSW Educational Program.
• Experience preferably at least one year of full-time equivalent work experience within the past three years.
• Excellent verbal and written communication skills with a courteous approach towards the public.
• Proficiency in working collaboratively as a team member within an interprofessional environment.
• Capability to follow directions while also being able to work independently.
• Fundamental computer skills in Microsoft Office (e.g. Word) Internet usage and Outlook Express.
• Demonstrated satisfactory work performance in the current or previous roles.
• Basic Cardiac Life Support (BCLS) certificate preferred.
• Strong attendance and punctuality record.

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive compensation & benefits (medical dental etc.)
• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to the TTC and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Part-time

Key Skills
Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning
Experience: years
Vacancy: 1