Job Summary
Job Description
What is the opportunity?
As a Financial Planner, Investment and Retirement Planning Assistant, you support a top producing Financial Planner, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added administrative service and support. Provide primarily responsive client contact management through telephone, fax and e-mail requests. Develop relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently. Manage office routines to ensure efficiency is maintained through availability and effective management of files and records. Gathering and preparing material required for presentations, meetings, marketing initiatives, etc.
This work arrangement is based out of the branch.
What will you do?
- Consistently provide superior responsive service to client fax / e-mail / telephone requests
- Consistently provide superior responsive execution and delivery of client transactions / requests
- Be familiar with key referral sources and have strong organizational awareness
- Demonstrate personal commitment to ensure skills and knowledge are up-to-date
- Consistently provide superior responsive service to client requests in order to build customer loyalty and trust
What do you need to succeed?
Must-have
You should be sales-oriented, self-motivated, self-managed and thrive in a fast paced environmentStrong skills in problem solving and sense of urgency are key in this position, as well as customer service, listening and understanding, achievement / motivation, teamwork and co-operation, initiative and pro-activityExcellent communication skills, oral / written skills, good business writingResourcefulness and able to work independentlyBe extremely well organized with the ability to multi-task and prioritizeYou are an energetic and enthusiastic team player who pays attention to detailStrong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook and Marketing CentralKnowledge of Royal Bank systems including Sales & Service Platform and RBCNet would be an assetWhat's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesA collaborative dynamic culture where personal initiative and hard work are recognized and rewardedJob Skills
Client Centricity, Communication, Critical Thinking, Curiosity