Talent.com
General Manager
General ManagerMacDonald Search Group • Montreal
Les candidatures ne sont plus acceptées
General Manager

General Manager

MacDonald Search Group • Montreal
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste
Aperçu du rôle
Ce poste supervise les opérations de plusieurs salons d’hospitalité dans un environnement dynamique à Montreal. Le ou la Directeur(trice) général(e) est responsable des opérations quotidiennes, de l’expérience client, du leadership des équipes, de la performance financière et de la conformité réglementaire.

Principales responsabilités :
• Assurer le bon déroulement des opérations quotidiennes et une expérience client constante et de haute qualité.
• Diriger, encadrer et soutenir les gestionnaires, superviseurs, employés et sous-traitants.
• Mettre en œuvre les processus opérationnels et assurer le respect des normes de santé, de sécurité et de conformité réglementaire.
• Gérer les commentaires des clients et maintenir des standards de service élevés.
• Gérer les budgets, le contrôle des coûts, les rapports et la performance financière globale.
• Collaborer avec les équipes internes (opérations, service à la clientèle, marketing, TI).
• Maintenir l’état des installations, superviser la maintenance préventive et gérer les fournisseurs.
• Soutenir les promotions, événements et initiatives visant à améliorer le service et les revenus.
• Exécuter tout autre projet opérationnel ou stratégique requis.

Ce que nous cherchons :
• Baccalauréat en gestion hôtelière, administration des affaires ou dans un domaine connexe.
• Plus de 10 ans d’expérience en gestion senior dans l’hôtellerie, la restauration, les aéroports ou des environnements d’hospitalité similaires.
• Excellentes capacités de leadership et de gestion d’équipes.
• Solides compétences en communication avec une approche axée sur l’expérience client.
• Expérience dans la supervision de la performance financière et des indicateurs clés de performance (KPI).
• Capacité à évoluer dans un environnement dynamique à unités multiples.
• Fortes compétences organisationnelles et en résolution de problèmes.
• Connaissance des normes de santé et de sécurité en hôtellerie.
• Bilingue français–anglais.

***English Version***


Role Overview
This position oversees the operations of multiple hospitality lounges in a high pace environment in Montreal. The General Manager is responsible for daily operations, guest experience, team leadership, financial performance, and compliance.

Key Responsibilities:
• Ensure smooth daily operations and a consistent, high-quality guest experience.
• Lead, coach, and support managers, supervisors, staff, and contractors.
• Implement operational processes and maintain health, safety, and regulatory compliance.
• Handle guest feedback and maintain strong service standards.
• Manage budgets, cost control, reporting, and overall financial performance.
• Collaborate with internal teams (operations, customer service, marketing, IT).
• Maintain facility conditions, oversee preventive maintenance, and manage vendors.
• Support promotions, events, and initiatives that enhance service and revenue.
• Execute additional operational or strategic projects as required.

What we're looking for:
• Bachelor’s degree in hospitality management, business administration, or related field.
• 10+ years of senior management experience in hotels, restaurants, airports, or similar hospitality environments.
• Strong leadership and team-management capabilities.
• Excellent communication skills with a guest-first approach.
• Experience overseeing financial performance and operational KPIs.
• Ability to operate in a fast-paced, multi-unit environment.
• Strong organizational and problem-solving skills.
• Knowledge of health and safety standards in hospitality.
• Bilingual French–English.
Créer une alerte emploi pour cette recherche

General Manager • Montreal

Offres similaires

Dynamic Restaurant General Manager

CineplexMontreal (administrative region), QC, CA
Temps plein

Transform guest experiences as a General Manager in a lively restaurant environment.Excel in staff leadership, budget management, and operational strategy while enhancing service quality.This is a ...Voir plus

 • Offre sponsorisée

Restaurant General Manager: Lead Teams & Drive Growth

RedsmidtowntavernRivière-Des-Prairies-Pointe-Aux-Trembles, Canada
Temps plein

A leading restaurant brand in Ottawa is looking for a General Manager to oversee daily operations and ensure outstanding service.The ideal candidate will have 3-5 years of restaurant management exp...Voir plus

 • Offre sponsorisée

General Manager

Service Inspired Restaurants (SIR Corp.)Rivière-Des-Prairies-Pointe-Aux-Trembles, Canada
Temps plein

At Service Inspired Restaurants, we pride ourselves on a diverse portfolio and a bold, results‑driven culture that fosters growth and opportunity.We live our values daily to be the first choice for...Voir plus

 • Offre sponsorisée

Experienced Restaurant General Manager for Operational Leadership

SHA'AZ Indian CuisineMontreal (administrative region), QC, CA
Temps plein

Embrace the opportunity as a Restaurant General Manager overseeing operations and resource management.Ensure success through strategic policy implementation and effective departmental coordination....Voir plus

 • Offre sponsorisée

General Manager In Real Estate Management

Summit Property Group (Canada)Rivière-Des-Prairies-Pointe-Aux-Trembles, Canada
Temps plein

Enhance real estate operations as a proactive General Manager.Execute strategic objectives and manage resource allocation on-site, ensuring all operations align with organizational goals.In this ke...Voir plus

 • Offre sponsorisée

General Manager, Ottawa

FairgroundsRivière-Des-Prairies-Pointe-Aux-Trembles, Canada
Temps plein

Job Type: Full-time Location: 2065A Robertson Rd, Ottawa, ON K2H 5H9 About the Role: General Manager Fairgrounds is looking for a dynamic, organized, and people-driven General Manager to lead opera...Voir plus

 • Offre sponsorisée

General Manager Needed For Onsite Leadership And Strategy Development

SUMMIT PROPERTY GROUP CANADA INCRivière-Des-Prairies-Pointe-Aux-Trembles, Canada
Temps plein +1

Take charge as a General Manager, guiding strategy and operations in a full-time, permanent position that requires onsite work.Utilize your experience to drive organizational success and resource m...Voir plus

 • Offre sponsorisée

Dynamic Restaurant General Manager

Olive Garden CanadaRivière-Des-Prairies-Pointe-Aux-Trembles, Canada
Temps plein

Become a key leader as a General Manager in the restaurant industry.Cultivate a fun and inclusive environment while focusing on practical results and guest satisfaction.This management role is cruc...Voir plus

 • Offre sponsorisée

Regional General Manager

ExperTech Inc.Montreal (administrative region), QC, CA
Temporaire

Our client provides uniforms and related products to over 300,000 customers nationwide.With more than 95 years of experience and 16 locations across Canada, they deliver complete uniform solutions ...Voir plus

 • Offre sponsorisée

General Manager, Canada - Hartmann Young

Hartmann Youngsaint-esprit, qc, ca
Temps plein

A rapidly growing biologics discovery and development organization is seeking an experienced operational leader to drive its Canadian site through a critical growth phase.The site delivers biologic...Voir plus

 • Offre sponsorisée

Remote General Manager — Marketplace Builder (Motor Gear)

Estoras GroupMontreal (administrative region), QC, CA
Télétravail
Temps plein

A progressive trading firm is seeking a General Manager for a new Motor Gear Trader platform.The role involves overseeing the platform's launch and growth, managing operations, and leading a dynami...Voir plus

 • Offre sponsorisée

General Manager of Maintenance Operations

Compass Group CanadaMontreal (administrative region), QC, CA
Temps plein

Drive maintenance operations as a General Manager, supervising services related to buildings, equipment, and grounds.Your role will ensure adherence to safety regulations while managing budgets eff...Voir plus

 • Offre sponsorisée

General Project Manager, Installation

ENERCONMontreal (administrative region), QC, CA
Temps plein

ENERCON, a globally renowned company established in Germany 40 years ago, positions itself as a leader in the wind turbine design and manufacturing industry.Our reputation is built on an unwavering...Voir plus

 • Offre sponsorisée

General Manager – Relocation to Saudi Arabia - saint-esprit

Love Recruitment Internationalsaint-esprit, qc, ca
Temps plein

General Manager – Relocation from Canada to Saudi Arabia.Must have experience within the fitness sector.Relocation: From Canada (full relocation support provided).Salary basic: Canadian Dollars $74...Voir plus

 • Offre sponsorisée

General Manager for Remote Lodges in Canada

AramarkMontreal, Montreal (administrative region), CA
Télétravail
Temps plein

Join ARAMARK as a General Manager for Remote Lodges, where you will enhance client services amidst stunning landscapes.This position demands strong operations management and client relationship ski...Voir plus

 • Offre sponsorisée

General Manager

WorkstreamRivière-Des-Prairies-Pointe-Aux-Trembles, Canada
Temps plein

In this role, you will provide coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued.You will know how to identify 5-Star talen...Voir plus

 • Offre sponsorisée

Montreal General Manager For Epiroc

Epiroc GroupDollard-Des Ormeaux, Canada
Temps plein

Lead strategic operations as General Manager at Epiroc in Montreal.Oversee production, logistics, and procurement while promoting a high-performance and safety-first culture.As General Manager, you...Voir plus

 • Offre sponsorisée

General Manager - Olive Garden Vaughan Mills

Olive GardenKing, Canada
Temps plein

What you will do in this role:Monitor the improvement of all Key Performance Indicators regarding Guest satisfactionIdentify root causes of gaps in Guest satisfaction and assist in the development ...Voir plus