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Program ManagervTech Solution • Toronto, ON, Canada
Program Manager

Program Manager

vTech Solution • Toronto, ON, Canada
Il y a 1 jour
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

Job Summary:

The Senior Program Manager will lead and oversee large-scale, complex, and high-profile technology or payments procurement programs within public and private sector organizations. This role requires extensive experience in program and project management, with a focus on transit fare payment systems, technology operations, and business processes. The Senior Program Manager ensures successful delivery of programs from inception to close-out, managing multiple projects and teams while aligning with organizational standards and objectives.

Responsibilities:

  • Ensure accountability for centralized projects and their full life cycle delivery.
  • Deliver programs cost-effectively, efficiently, and in compliance with methodologies and standards.
  • Lead program strategy development, business planning, benefits identification, and funding requests.
  • Translate executive expectations into program deliverables.
  • Direct and manage multidisciplinary project teams, including multiple Project Managers.
  • Monitor and manage cost, risk, schedule, governance, technical performance, and program impact.
  • Provide program and portfolio views of project inter-dependencies and external dependencies.
  • Coach and develop talent within the program team.
  • Develop complex budgets involving multiple funding channels and organizational dependencies.
  • Analyze risks and issues, recommend mitigation strategies to senior executives.
  • Innovate in planning, analysis, and execution of program tasks.
  • Lead stakeholder consultation, facilitation, and consensus building.
  • Provide reporting to multiple stakeholders on program, portfolio, and project status.
  • Lead change management strategies to overcome resistance and leverage support.
  • Identify and implement new business processes, technologies, and products.
  • Supervise communication of program updates via media and social media channels.
  • Build positive relationships within teams and external parties.
  • Contribute to lifecycle improvements based on lessons learned.
  • Schedule and organize meetings and events, maintaining agendas.
  • Ensure correct use of technology for operations such as video conferencing and presentations.

Required Skills & Certifications:

  • 10+ years of experience in project and program management.
  • Experience leading major technology or payments procurement programs with multiple RFP issuances.
  • Project/program management experience in complex programs within private and public sectors.
  • Knowledge of transit fare payment systems, technology, operations, and business processes.
  • Experience in public sector program management.
  • Strong leadership skills including coaching and talent development.
  • Expertise in managing cost, risk, schedule, governance, and technical performance.
  • Ability to develop complex budgets involving multiple funding sources.
  • Proficiency in stakeholder engagement, facilitation, and consensus building.
  • Strong communication and reporting skills to multiple stakeholders.

Preferred Skills & Certifications:

  • Expert knowledge of Project Management Life Cycle (PMLC).
  • Excellent communication and collaboration skills.
  • Experience with media relations and social media communications.
  • Experience in innovation and change management strategies.

Special Considerations:

  • Must adhere to organizational standards and best practices for program management.
  • Leadership role may require managing multi-jurisdictional and enterprise-wide programs.
  • Role involves high-profile and high-risk initiatives.
  • Use of technology tools for meetings and presentations is mandatory.

Scheduling:

  • Work schedule may involve coordination across multiple teams and jurisdictions.
  • Responsible for scheduling and organizing meetings and events.
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Program Manager • Toronto, ON, Canada

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